Xfinity Stream update and favorites feature

Question

My account received the new Xfinity Stream app update on November 9th, 2026. The Favorites feature has disappeared completely. My saved Favorites do NOT work on my iPad. Selecting All Channels opens a program rather than a channel filter. Signing out and back in did not help. Please escalate this to the Samsung Xfinity Stream development team and confirm whether Favorites will be restored.

nhcowboy · Answer

It&rsquo;s a garbage update to remove that, I&rsquo;m [Edited: 'Language']!!! Now I have to scroll through hundreds of channels to get to the shows I want to watch. They need to add favorites back, how many more reasons do I need to drop Concast? You used to be able to change the channels with the old app but they took that away. Now they remove the most useful feature of the app for me. I&rsquo;m back to the stone ages with pencil and paper to write down my favorite channels, it&rsquo;s just pathetic! Fix it already.

user_zwe4nj · Answer

Don't hold your breath on a quick resolution.

user_npjexs · Answer

I agree… My two favorite features are favorite channels and scheduled recordings. Wouldn’t you know they are both missing?

user_fc60e5 · Answer

Yes, Please bring back the favorites feature ASAP!

user_npjexs · Answer

I’m an avid New England sports fan, and I live outside of the viewing market.  I don’t watch a lot of TV, but I try not to miss my teams when they are being televised in my market. I’ve included all my sports teams in my favorites so they automatically record when they are available in my market. I view my future viewing schedule on future recordings. I’m really bummed that that feature was eliminated.

user_cap6m8 · Answer

Again an update that deleted a feature that was popular (favorite channels). Nobody wants to scroll through the complete channel list to find what’s playing on a wanted channel. As usual, Xfinity didn’t look at what customers like and prefer. If you’re planning an update, a survey on customer preferences would have been a good way to go.

user_rtzat5 · Answer

Same when watching on IPAD  No longer able to select favorites and must scroll through pages and pages of useless channels.  Worst update EVER  Might be the final straw with xfinity.  How can you make something so un-user friendly!!!!

user_1jg7h3 · Answer

I agree totally. I even deleted that app and reinstalled but it didnt bring back favorites

user_bf0d48 · Answer

Agree that this Stream app update (9.0.0) on my iPhone is seriously impaired without a Favorites feature. And thanks to comments above I see that the Scheduled feature is also missing. You don't remove features without plenty of prior warning.

user_cap6m8 · Answer

Unless you are Xfinity.

user_q0ypi4 · Answer

I was a IT Project manager for 40 years. I can believe that this company has any project planning at all. Do they not at least gather customer requirements before updating the app. I cannot believe that even one customer would like to have the enter key removed from the app. What kind of [Edited: "Language"] you put out. You guys are so amateur. Enough said...

(edited)

XfinityPaula · Answer

user_f4e99t Hi there, thank you for reaching out and sharing your experience with the Xfinity stream app.

With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

Xfinity Stream Website

user_f4e99t

Xfinity Stream update and favorites feature

nhcowboy

frustrate

Warbler94

user_zwe4nj

user_npjexs

user_fc60e5

XfinityRoberto

user_npjexs

user_cap6m8

user_8e92c5

user_z2jihw

user_rtzat5

user_1jg7h3

user_bf0d48

user_cap6m8

user_q0ypi4

XfinityPaula

user_cap6m8

New to the Community?