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1 Message

Tuesday, March 31st, 2026 1:07 AM

Xfinity Stream stuck on welcome

Xfinity stream app keeps saying I’m not on home network on Apple TV 4K 2022. It is on the same network. Reinstalled app. Restarted Apple TV. Still not working 

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Official Employee

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3.9K Messages

12 hours ago

Hey there, @user_b6ntmm, thanks for reaching out through Xfinity Forums. We would be happy to help you with troubleshooting your Stream app. Are you still getting the same error? Have you tried restarting your modem? Is the TV connected to your in-home network?

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