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Jimdish07
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Thursday, August 15th, 2024 3:41 PM

XFinity Stream Quality 480p

Even on HQ setting Xfinity Stream is at 480p on a Windows 10 laptop with adequate processing power and 330 Mbps on wifi. I'm not guessing here. I have an app which confirms 480p and that's why the picture always seems to lack sharpness. Is there a reason you are unable to provide even a 720p signal on a browser (chrome) or is this a choice by XFinity? 

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1 month ago

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XfinityDena

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5 months ago

Thank you for reaching out. Depending on your data plans the Xfinity Streaming image resolution can be affected. @Jimdish07

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Jimdish07

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Data plans?

May data plan is 330 mbps from your modem/router to my usb wifi-6 adapter.

That was in the OP.

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2 months ago

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XfinityAngie

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1.6K Messages

 

Jimdish07, From what I could find, to provide a 720p signal on a browser like Chrome for Xfinity Stream, you may need to ensure that Flash is enabled on your browser. 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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KevTheDankest

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https://www.adobe.com/products/flashplayer/end-of-life-alternative.html Flash is dead.

Also suffering 480p on a PC while watching sports, I have Gigabit Extra.

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2 months ago

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XfinityJeniece

Official Employee

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2.7K Messages

Hey there, KevTheDankest, thanks for reaching out through Xfinity Forums regarding your issues on your PC while watching sports. I watch a lot of sports myself and I know how important it is to have high definition, so you do not miss any of the big plays! Who is your favorite team? You have reached the right place to troubleshoot! Are you only having issues on your PC? Is the device hardwired?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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