Xfinity Stream not working

I used to watch my saved programs on my computer with Xfinity Stream. Now it no longer works. What's going on?

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XfinityJorge

Official Employee

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2.7K Messages

5 months ago

user_goslf6 Hello there! Thank you so much for using our Forums and for taking the time out of your weekend to contact us. We are here happy to work together, can you tell us more about what is going on with the records? When you are on our website, what do you see after you select recordings?

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user_goslf6

Visitor

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2 Messages

xfinity stream does not even load. The logo pops up on the screen but nothing happens after that.

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5 months ago

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XfinityJorge

Official Employee

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2.7K Messages

Thanks for letting us know a little more about what is going on. Have you attempted to clear the cookies and cache on the browser you are trying to access Xfinity Stream? We are here happy to help you access those recordings.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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5 months ago

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Xfinity Stream Website

user_goslf6

Xfinity Stream not working

XfinityJorge

user_goslf6

XfinityJorge

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