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user_nffvf1
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Friday, April 11th, 2025 12:03 AM

Xfinity stream not working

We get constant buffering and a lot of times the Xfinity stream app does not launch. It is stuck on the screen with the three dots

Question

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Updated 

3 days ago

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2

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XfinityMarcus

Official Employee

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1.4K Messages

20 days ago

user_nffvf1 thank you for using the Xfinity Community Forums page. Let's get your stream app working as intended today. Firstly, what device are you using to access the app currently?

10

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user_9fd052

Visitor

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14 Messages

Same problem.

I'm using Chromebook.

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18 days ago

0

XfinityOrlandoM

Official Employee

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2K Messages

@user_9fd052

 

Thanks for reaching out to us are you having trouble accessing the any other channels have you tried using the Xfinity streaming portal through a different device

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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16 days ago

0

user_i0j0c2

1 Message

Can't get xfinity stream to load.  Constantly seems to go out.   Need help

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15 days ago

0

XfinitySara

Official Employee

 • 

1.7K Messages

@user_i0j0c2 - Thanks for coming to the Xfinity Community Forum with your similar concerns. You're in the right place for help! Our Digital Care Team is great to work with because we'll always do whatever we can to review and resolve issues as quickly as possible. May I ask what troubleshooting you've tried so far? What device(s) are you using Xfinity Stream on?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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13 days ago

0

user_9fd052

Visitor

 • 

14 Messages

@XfinityOrlandoM​ 

Works fine on iphone, 

The only way to get it to work on my Chromebook is to stream it in Incognito mode.

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11 days ago

0

user_oj4msd

Visitor

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1 Message

9 days ago

This thing is junk and you can't never get help

1

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XfinityJeniece

Official Employee

 • 

3K Messages

Hey there, user_oj4msd, thanks for reaching out through Xfinity Forums regarding the Xfinity Stream app. We would be happy to help you with troubleshooting here on this platform. What issues are you having with the app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

7 days ago

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