angryuser2012's profile

New Poster

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2 Messages

Wed, Oct 30, 2019 1:00 PM

Xfinity Stream NOT working

Web portal STOPPED working with Yandex Browser and is super glitchy with Chrome. It all started on 10/24/19.

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Accepted Solution

Administrator

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4.3K Messages

2 y ago

All,

 

We sincerely apologize for the inconvenience you are experiencing when attempting to use Xfinity Stream. We are currently investigating a possible bug in Chrome 78 that may be causing this. In the meantime, we recommend trying one of the following workarounds by either:


1. Disable hardware acceleration in Chrome. Settings > Advanced > Use hardware acceleration when available > OFF > restart Chrome.


2. Play the TV GO version of the On Demand item. From the More menu button (… icon), choose Watch Options > choose the TV GO option (usually at the bottom of the list).

 

 

Thank you in advance for your patience as we continue to work to resolve this permanently. 

 

Additionally, we recommend that you check to ensure your devices and web browser meets our minimum system requirements needed to use the Xfinity Stream website, found here: https://www.xfinity.com/support/articles/xfinity-tv-website-requirements

 

Please note, not all web browsers/devices support the Xfinity Stream website. 

New Poster

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2 Messages

2 y ago

Tried it, only made video stream slow down and look very choppy. Xfinity Stream used to work flawlessly with Yandex Browser. Before I could let it run 24/7 on Yandex with close to no minimal interruptions. Now it doesn’t work on Yandex period, what gives?

New Poster

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3 Messages

2 y ago

I'm with you on this!  I've reported it twice.  I really wish I had another option other than Xfinity.  It's ridiculous to pay for something that doesn't work.  Thank god for Hulu!  Many current episodes can be watched on Hulu as soon as on demand, with no problems.  $6.99/month with short commercial breaks.

tonykftl

Contributor

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26 Messages

2 y ago

Geez I couldn't for the life of me figure out why Chrome stopped working with streampix today. I uninstalled and restalled it. Check and rechecked all the settings and updates for flash. Never had a problem with it before. Poof just like that it isn't choppy anymore. Took me a while to find this answer but worked like a charm. Thank you so much for this solution.  Disable hardware acceleration in Chrome 

New Poster

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1 Message

2 y ago

This also worked for me wow, had a Comcast guy come to the house to check everything out. Edge and Firefox work fine with no tweaks give this fix a try. 

New Poster

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5 Messages

2 y ago

Same for me!!!!! Arrgghhhh!!!

 

Firefox doesnt work- Chrome doesnt work.  Stinks

Rustyben

Expert

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24K Messages

2 y ago


@bostonkat wrote:

Same for me!!!!! Arrgghhhh!!!

 

Firefox doesnt work- Chrome doesnt work.  Stinks


What is the problem you are seeing? error messages? error numbers?

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