Visitor
•
7 Messages
Xfinity stream not working on MacBook air
I recently tried to stream live TV from Xfinity Stream on my MacBookAir. I never get past the web site loading, not even to present my credentials. I tried clearing the cache and 3 different browsers (Safari, Chrome and Firefox). I also tried the web portal from my iPad, same behavior. I am running all the latest OS's and Safari is version 16.
Comcast thinks it might be my devices. Anyone else having issues?
thanks
Bill
CCAaron1
Problem Solver
•
954 Messages
2 years ago
Hello @bill_z142. It has been a couple of days since you reached out. Were you able to get this resolved, or are you still having issues?
(edited)
0
0
bill_z142
Visitor
•
7 Messages
2 years ago
I am still having issues. I called the help desk and they even dispatched a tech to the house. No one is able to tell me what’s happening
Thanks
(edited)
5
0
user_56e43f
Visitor
•
2 Messages
2 years ago
After years of being able to mirror Xfinity streaming to my TV via my MacBook Air, I am now unable to do so. I spent 1/2 hour with an Apple Care consultant who pointed out that because YouTube videos and others are still mirroring perfectly, it is NOT my equipment that is the problem. There is something about Xfinity that is incompatible with Apple/Mac. Please offer a solution for this as streaming my recorded programs by mirroring is a primary reason I have an Xfinity account and a primary source for my entertainment. I am using OS Ventura 13.0.
0
user_56e43f
Visitor
•
2 Messages
2 years ago
After years of being able to mirror Xfinity streaming to my TV via my MacBook Air, I am now NOT able to do so. I spent 1/2 hour with an Apple Care consultant who pointed out that because YouTube videos and others are still mirroring perfectly, it is NOT my equipment that is the problem. There is something about Xfinity that is incompatible with Apple/Mac. Please offer a solution for this as streaming my recorded programs by mirroring is a primary reason I have an Xfinity account and a primary source for my entertainment. I am using OS Ventura 13.0.
0
user_1f9d02
Visitor
•
2 Messages
2 years ago
I've been having this issue with my laptops (Windows 10 and 11). Although I cannot readily test it right now, it was working when I was not at home 6 months ago. I am not using the xfinity modem, could that be it or is there some setting I need to address? I can though stream apps on my laptops (Prime Video, YouTube, and others). If they solved your problem via direct messaging, please provide the corrective actions.
0
0
user_1f9d02
Visitor
•
2 Messages
2 years ago
I have been having the same problem on my laptops (Windows 10 & 11). I was able to stream about 6 months ago when I was on travel. Could the problem be with my home xfinity network (I'm not using an xfinity modem/router)? I am able to stream video on both laptops (Prime Video, YouTube, etc) using my home xfinity network. If your problem was resolved by direct messaging with xfinity, please share the solution.
5
0
user_f66f4d
Visitor
•
1 Message
2 years ago
I'm unable to use the xfinity stream in the browser of MacBook Air.. I'm getting the same "xfinity" loading screen as described above. Please help as there's a big night of sports on the horizon.
1
0
user_7a505f
Visitor
•
2 Messages
2 years ago
Comcast/xfinity needs to look at their equipment not ours. So many with MacBook Air cannot download the app. Why would Xfinity set up to make us download the app by April without testing it themselves.
No one is giving a direct answer to this problem.
0
user_f055b3
Visitor
•
3 Messages
1 year ago
I also have a MacBook M2 Air and Xfinity Stream does not work. You would think 5 months would be enough time to fix this.
1
0