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Thursday, September 26th, 2024 8:02 PM

Xfinity Stream not working on Apple TV with tvOS 18

The app opens but doesn’t do anything when I click on sign in.  Anyone else with tvOS 18 having this issue?

2 Messages

2 days ago

I have restarted Apple TV, deleted and re-downloaded the app,  but still no joy.

Official Employee

 • 

825 Messages

user_oyslza thank you for taking the time to reach out to us today. I know how important it is to have working equipment and would be more than happy to help you with the Xfinity Stream concerns you are experiencing. Is the Apple TV the only device that is not working properly for the stream app?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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