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Tuesday, January 23rd, 2024 5:10 AM

Closed

Xfinity Stream not loading content

I have been unable to access the TV content on my Samsung smart TV for the last 4 days. I can access the content on my phone and IPad without any problems when connected to our home Wi-Fi.  I can access all my recorded content.  All the other Apps on the TV are working normally.  I have signed off and back on; deleted and reloaded the Xfinity Stream app; unplugged and restarted the Wi-Fi router.  No luck and frustrated.  I’m very used to the Xfinity app being glitchy and unreliable but this is a new low.  Ready to change providers…

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Official Employee

 • 

3.2K Messages

1 year ago

@user_9vmb1y We have identified an issue where customers using Samsung equipment are getting the TVAPP-00148 error. Our engineering team is currently working to investigate what is causing this issue so that we can then provide the fix you need! We don't currently have an ETA or workaround available at this time, but I will continue to monitor this issue and provide any updates I have in this thread once available. https://forums.xfinity.com/conversations/xfinity-stream-app/tvapp00148/65a81e375bd1d830a3212f42

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