XFinity Stream / For You often missing list of shows for the previous night?

@XfinityAmira​ The URL for the page I'm on is https://www.xfinity.com/stream/foryou and yes I've checked on another computer and it appears the same; the section with the previous days or in the case "Tuesday night shows" does not appear. And I have to say that the device is not the issue, if it were then on Tuesday why would it show "Tuesday night shows" but Monday and today Wednesday does it not show the section with the previous nights shows. I'll have to wait until tomorrow to see if then there is a section called "Wednesday night shows" and I will post a picture but I'm attaching a screen grab of the two sections "Free streaming channels on now" and "Free samples" the section with "Tuesday night shows" should appear in between those sections but does not. And I'd like to also mention that the web browser does not selectively edit out sections of the web page that the server sends it; if it doesn't appear my opinion is that the server is not generating that section for some reason.

@Chris74656 Thank you so much for the Screenshot that was very helpful. I was actually able to confirm this category is not currently showing in the Xfinity stream portal online, the Xfinity stream app and on our X1 boxes. It looks as if the option is not currently avaiable. With the holidays and all the sports options currently on going we may have removed or are not using the category, as it is no longer on any of our platforms, I do appologize about that. The categories do change frequently depending on what is going and what options we find customers taking advantage of for specific days. From the X1 box I was able to find you can say "Tuesday night shows" Into my remote and received a bunch of results and my search results in the Xfinity stream app and online were all similar, so we are still tracking those programs for you all! 

@XfinityAmandaB​ But it was there on Tuesday as well as other days and if it shows up there tomorrow (which I will again post a picture of if that's the case) then there's a problem with the system not properly showing the section with the previous days shows i.e. some days it shows up and other days it's missing.

@Chris74656 I do appologize for any confusion, but it may be not there on purpose this may be due to the other content that we have avaiable at this the time. For example there is a Halloween movie option and a Horror movie category right now that may have taken The previous days shows space for the time being. Since this is on all platforms and other options are being shown, you can still search the option using the search bar as well. So during curated events or special events you may not see categories you normally have. This may also be to due the amount of new content that was avaiable for the previous day. 

@XfinityAmandaB​ So now today, Thursday that section is now appearing right where it should be between "Free streaming channels on now" and "Free samples" and shows "Wednesday night shows". So again I ask why didn't that section appear the other days that I mentioned? There is obviously something wrong in the system where this section isn't being properly generated on some days.

@Chris74656 Hi there! We sent a private message to you a few weeks ago in regard to this but have not heard back. If you go into your private messages, you should see it. Please check and respond there when you have a chance. Thanks!

@Chris74656 Thank you so much for this context. Since there was prior contact we should be able to retrieve those records from your account, and then re-escalate this issue. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

https://www.xfinity.com/stream/browse/node/4794704550300134225

here is the answer

Hi there, @user_x35j79 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to look into your concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

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