2 Messages
Xfinity Stream Crashing On Roku
This evening I was watching Xfinity on the Xfinity Stream app on Roku, when all of the sudden the app crashed around 10:00 Pacific time. I tried to open the app again several times and it just keeps crashing while trying to load. I tried going in to the app options to restart the app, but the option to restart the app with no longer listed in the options menu. I have several Roku devices and attempted to open the app on all my Roku devices and the app continually crashes. I am noticing on this forum I am not the only one experiencing this issue. As a loyal customer for a decade I expect someone from Xfinity to reach out to me with an exclamation of what is going on with the app.
applehazar
Contributor
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327 Messages
1 year ago
I have the same issue morning of 11/2/23. Comcast are you working?
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user_bl9rz1
2 Messages
1 year ago
Experiencing the same thing.
I deleted the app, reinstalled and it still crashes.
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user_alepde
4 Messages
1 year ago
Same issue today 11/2.
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user_s8476n
2 Messages
1 year ago
I have the same issue on all my TVs. Have reinstalled, rebooted. Also, rebooted modem and router. App opens and crashes after about 5 seconds.
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jrushford21
Visitor
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2 Messages
1 year ago
Same here. I have 3 Rokus and on all three, the cfinity app started crashing last night on 11/1/2023
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flagrant99
Contributor
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36 Messages
1 year ago
same issue here in CT. None of the roku boxes work. Fire stick guide is broken. Chat support is the stupidest AI, I have ever seen. Hello any one working at xfinity any more?
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user_j1elcp
2 Messages
1 year ago
Same here...it would be nice to know if Comcast is working on this! Of course, we won't get a refund for it being down a day or more! :S
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user_alepde
4 Messages
1 year ago
11/2/23 2 hours later still not fixed.
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