hokiehoo's profile

Visitor

 • 

1 Message

Friday, March 10th, 2023 11:41 AM

Closed

Xfinity Stream cast to Google Nest Max stopped working recently

​Hi, xfinity stream is no longer casting to my google home max.  My smaller Google Nest Display is working fine, so it is just an issue with the google home max.  Tried the following:​

  • ​ ​
  • ​Removing app from my android device, reinstalled and logged in.  Still doesn't work​
  • ​ ​
  • ​Rebooted router.  Still doesn't work​
  • ​ ​
  • ​Reset Google Home Max to factory settings, still doesn't work​
  • ​ ​
  • ​Checked settings in google home app to make sure casting is still allowed.  Still doesn't work​

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1.6K Messages

1 year ago

Hi there!  Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and want to help in any way that we can.  No worries!  You have reached out to the right team, and we want to make sure that this is taken care of.  Can you tell us what errors, if any, are present when you notice you are having an issue?

New Poster

 • 

3 Messages

1 year ago

I have been having the very same issues with BOTH my Google nest hub and my new Google nest hub max. I have done all the troubleshooting myself and then some, I have also reached out to Xfinity Customer Service (a senior tech) and even had a tech come out to my house and nobody seems to know a fix for it.

(edited)

forum icon

New to the Community?

Start Here