user_jp01's profile

Visitor

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2 Messages

Wednesday, November 16th, 2022 1:09 AM

Xfinity Stream App restarts in progress on demand streams from the beginning

Does not come back to the point where the show/movie was stopped and instead restarts at the beginning 

Accepted Solution

Official Employee

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520 Messages

2 months ago

Hello @user_jp01 and thank you for your feedback about our App. Some content provided by networks has restrictions with not allow shows to be saved at the point of where it was left off, fast-forward or even rewind. This is not something we have control over or able to modify. That being said are you seeing this issue on all the on-demand streams you view?  

Visitor

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2 Messages

@XfinityPeterH​ 

Thanks Peter. What you said makes sense as it is only occurring for some new releases. Much appreciated 

Official Employee

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498 Messages

@user_jp01 You are very welcome, anything we can do to help a valued member of our Xfinity family! Please let us know if you have any other questions. We are here 24/7 and always more than happy to help a loyal, valued member of our Xfinity family in any way we can! If not, we hope you have a wonderful rest of your Friday, weekend, and a very happy holiday season! -Christopher

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