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2 Messages
Xfinity Stream App Issue
I am having an issue with the Xfinity Stream app requesting that I pay an additional $48 package. The Xfinity Stream app should be free with my WIFI account. I am signed onto the WIFI in my home and I am also on the same WIFI network on my phone when I try to activate it. I go to Xfinity.com/authorize and enter the 6-digit code. When it tries to log in, I get a screen that says I need to pay an additional $48 for extra channels. I don't want the extra channels, I only want what is on the Xfinity Stream app. How do I fix this issue?
I have tried installing, un-installing and re-installing over and over. Still the issue persists. I can't figure out why this is happening or how to fix it.
user_w11qr3
5 Messages
59 minutes ago
I’ve been dealing with them for 24 hours and they keep telling me it’s going to be fixed
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