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2 Messages

Thursday, October 23rd, 2025

Xfinity Stream App Issue

I am having an issue with the Xfinity Stream app requesting that I pay an additional $48 package.  The Xfinity Stream app should be free with my WIFI account.  I am signed onto the WIFI in my home and I am also on the same WIFI network on my phone when I try to activate it.  I go to Xfinity.com/authorize and enter the 6-digit code.  When it tries to log in, I get a screen that says I need to pay an additional $48 for extra channels.  I don't want the extra channels, I only want what is on the Xfinity Stream app.  How do I fix this issue?  

I have tried installing, un-installing and re-installing over and over.  Still the issue persists.  I can't figure out why this is happening or how to fix it.

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5 Messages

59 minutes ago

I’ve been dealing with them for 24 hours and they keep telling me it’s going to be fixed

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