Xfinity stream and Rokus

They sure did. But they will blame you or your devices.

Hey @theloknar, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Stream App on Roku. I would be more than happy to offer my assistance looking into this further for you.

I see that you commented on another post that you were able to resolve the issue by uninstalling the app and reinstalling the app. I just wanted to check in and see if you were still experiencing any issues. Please let us know at your next available convenience. 

I am glad to hear you that you are enjoying the convenience of having the Xfinity Stream App on your Roku devices to access all your entertainment needs. Also, be sure to have our Xfinity App on your mobile device as that is the quickest and easiest way to manage your account, view billing, status of the services, and more. 

Sure did, I just wasted an hour through Xfinity text chat and still don't have it fixed. They tried up selling me a deal before my problem they tried fixing my problem. I told them I wasn't interested in mentioning it until they fix the problem. Then my modem was rebooted and I lost connection to them. And the Xfinity Stream app still isn't working for me. It seems like you may have better luck through a voice call.

Same for me. It works on my Android devices, but asks me to pay $43 a month on Roku. The chat reps. have been useless, and just keep "refreshing" my account. It's been a couple of months now.