Visitor
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Xfinity Stream and FireTV on an Insigna (Best Buy house Brand) TV How to turn Close Captions on and off?
Xfinity Stream and FireTV on an Insigna (Best Buy house Brand) TV
How to turn Close Captions on and off? I can see a “Menu” box in the lower right hand corner of the screen but can’t reliably navigate to it.
XfinityAirelle
Official Employee
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2K Messages
1 year ago
Hi there! Thanks for reaching out to us. In these situations where you do not have the option to turn on Closed Captions in the app, you will need to use your TV's setting for Closed Captioning. If you have an insignia TV you can find the instructions below:
- Press the "CCD" button on the Insignia remote control; this is the fastest way to access the closed-caption settings. Press the button repeatedly to select one of the available captioning options, including turning them on or off.
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