Xfinity Rewards Free Movie Not Appearing on Rewards Page

I've noticed that the Xfinity Free Movie that comes out on Thursdays doesn't appear as an option for me, despite checking throughout the day on Thursday and being at the Diamond Level.  For the past few weeks, I have seen it offered starting around 12 pm EST. I checked soon after, but it doesn't appear as an option, even though others have said they have already claimed it.  It appears to be an issue for others as well. See https://www.reddit.com/r/vudu/comments/1ulmeyt/tenet_free_on_xfinity_membership/

Can this be investigated?