2 Messages
Xfinity App on Samsung TV
For some reason I am now not able to watch live TV from my Samsung TV’s. It does however work on my Roku TV. I have reinstalled the app, signed out and into the app but that doesn’t fix the problem. I use the app on these TV’s because I am not able to get the coax to their locations. Is this Xfinity’s way of getting me to rent more boxes?
voelckertj
Visitor
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4 Messages
1 year ago
I have the exact same problem. Live tv not working recorded and ondemand do work.
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voelckertj
Visitor
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4 Messages
1 year ago
Support also said they were getting lots of calls about it. No way to confirm because cant find any service status webpage. Support siad there is none. And no eta on the fix. I see the app updated on jan 10th so i guess they updated and released without testing.
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XfinityThomasB
Official Employee
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1.9K Messages
1 year ago
Hello user_s8v6v1
Thank you for reaching out! This is a known issue we are looking at, unfortunately, we do not have an estimate on a resolution timeline. Our engineers are investigating the issue and a possible solution.
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