Thank you for posting your questions here in our Xfinity Forum. Can you please provide more details as to what you are experiencing? Is this issue happening when using the Xfinity Stream App or the Xfinity Stream Website? If it is happening on the app, can you provide more details as to which type of device you are attempting to stream on when you receive this error? If using the Xfinity Stream Website, does clearing browser cache and cookies help? Any additional details you can provide as to what you are experiencing will help us to better diagnose and resolve your issue. Thanks.
Hello, @user_r0gwh5. Thank you for reaching our over Xfinity Forums for support, you have contacted the right place for assistance with the Xfinity Stream App. There was a known issue that our dedicated engineers were able to get corrected. Please let me know if you're still experiencing any issues with the Xfinity Stream App on your Roku device(s).
CCJessie1
Retired Employee
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5.9K Messages
1 year ago
@user_r0gwh5
Thank you for posting your questions here in our Xfinity Forum. Can you please provide more details as to what you are experiencing? Is this issue happening when using the Xfinity Stream App or the Xfinity Stream Website? If it is happening on the app, can you provide more details as to which type of device you are attempting to stream on when you receive this error? If using the Xfinity Stream Website, does clearing browser cache and cookies help? Any additional details you can provide as to what you are experiencing will help us to better diagnose and resolve your issue. Thanks.
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XfinityJustinC
Official Employee
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893 Messages
1 year ago
Hello, @user_r0gwh5. Thank you for reaching our over Xfinity Forums for support, you have contacted the right place for assistance with the Xfinity Stream App. There was a known issue that our dedicated engineers were able to get corrected. Please let me know if you're still experiencing any issues with the Xfinity Stream App on your Roku device(s).
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