Hey @user_qg5arz , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the sound on the Xfinity app.. I would be more than happy to offer my assistance looking into this further for you. Does this happen on other devices you use? Have you attempted to restart the firestick, power cycle the TV and gateway?
XfinityJanelle
Official Employee
•
2.1K Messages
24 days ago
Hey @user_qg5arz , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the sound on the Xfinity app.. I would be more than happy to offer my assistance looking into this further for you. Does this happen on other devices you use? Have you attempted to restart the firestick, power cycle the TV and gateway?
4
0