1 Message
Xfinity app displays CC on every start no matter if CC in settings are off on LG tv
CC shows on my LG tv every time I turn it on, no other apps does this. I read this is a known issue and a fix is on the way?
1 Message
CC shows on my LG tv every time I turn it on, no other apps does this. I read this is a known issue and a fix is on the way?
XfinityPeterH
Official Employee
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1.5K Messages
10 months ago
@user_va3jkb Thanks for your post. Our engineers are aware of this issue and working on a resolution. Thanks for understanding.
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OhhSnap
1 Message
10 months ago
I have the same problem. Extremely annoying. I'M waiting patiently for a fix BUT feel my service is inferior to other streaming apps:(
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Charkbites
Contributor
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38 Messages
10 months ago
The Xfinity streaming app did an update on Jan 10th which eliminated the option for turning on/off CC in the 'settings' 'accessibility' preferences requiring a manual shut off EVERY. BLEEPING. TIME!
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