Worst customer service ever!!

You're too late. I paid someone $25 to help me! your company should make it easier to speak with a human. 

David [Edited: "Personal Information"]

Thank you for letting us know you were able to get assistance @user_5p7dwl We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. Is there anything additional I may assist you with today? 

Yes, make it easier to talk to you.

Hello, @user_5p7dwl! Thanks for leaving a comment with your similar concerns. As mentioned previously by another agent, our Digital Care Team is here (on the Xfinity Community Forum) 7 days a week! And we're awesome to work with because we'll always do whatever we can to review and resolve issues as quickly as we can. If you have any questions or concerns regarding your account, bill, and/or service(s), please feel free to create a new post under your username in order to receive direct assistance, and I hope this helps!