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6 Messages

Tuesday, September 16th, 2025

Wireless Xi6 Streaming TV Box Ethernet Port to Ethernet Port on XB6-T Wi-Fi Router question?

The back of the Wireless Xi6 Streaming TV Box has a Ethernet Port.  I have my XB6-T Wi-Fi Router right next to it.  The XB6-T Wi-Fi Router has two Ethernet ports.  Right now I have a Cat 6 Ethernet Cable running from the XB6-T Wi-Fi Router to my PC using the Ethernet Ports. 

Can I plug a Cat 6 Ethernet Cable from the Wireless Xi6 Streaming TV Box Ethernet Port to the Ethernet Port on my XB6-T Wi-Fi Router and eliminate the slower WiFi connection? 

IF I can connect them - how do I let my Xi6-A know to use the direct (Ethernet) connection and not WiFi?

Thanks!

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2.3K Messages

2 hours ago

 

user_1lh0u0 Thank you for reaching out! I completely understand your desire for a faster and more stable connection, and I’m happy to assist you with this. Yes, you can connect your Wireless Xi6 Streaming TV Box directly to your XB6-T Wi-Fi Router using an Ethernet cable. This will help you avoid the slower Wi-Fi connection, and it’s a great way to ensure a more reliable connection for streaming. Here's how you can do it:

 

  1. Plug the Ethernet Cable into the Xi6 Streaming TV Box – Connect one end of the Cat 6 Ethernet cable to the Ethernet port on the back of your Xi6 Streaming TV Box.

  2. Connect to the XB6-T Router – Plug the other end of the cable into one of the available Ethernet ports on the back of your XB6-T Wi-Fi Router.

To make sure your Xi6 Streaming TV Box uses the wired Ethernet connection rather than the Wi-Fi, it should automatically detect the wired connection once it's plugged in. However, in some cases, you may need to switch the network preference on the device. If you're unsure, you can always go into the settings on the Xi6 box and look for the option to disable Wi-Fi, ensuring it defaults to Ethernet.

A few things to note:

  • The Ethernet connection should give you a much more stable and faster connection for streaming, which is perfect for HD or 4K content.

  • If you run into any issues or have additional questions, feel free to reach out again. I'm here to help!

Thank you for choosing Xfinity. We truly appreciate you as a customer, and I hope this helps make your viewing experience even better.

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