Frequent Visitor
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8 Messages
Why does every streaming bundle include peacock when a lot of us already have it as part of our internet?
I get Peacock with my 1 GIG internet package. Why does every streaming bundle include it when a lot of us already have it?
Charging us twice for Peacock makes the bundles not worth it.
XfinityAirelle
Official Employee
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3.4K Messages
3 months ago
That's a fair question, and we can certainly understand why it might seem redundant if you're already receiving Peacock as part of your internet service.
The streaming bundles are designed as packaged offerings, meaning the included services are bundled together at a set price rather than being individually priced and customized based on services a customer may already have. Because of that, the bundle pricing does not currently remove or discount Peacock for customers who already receive it through another promotion or package.
That said, we completely understand the feedback. For customers who already receive Peacock Premium through Gigabit Internet or another offer, the value of the streaming bundle may not be as compelling as it is for someone who would otherwise be paying separately for all of those services.
We appreciate you bringing this up, and it's the kind of feedback that can help shape future offerings. Out of curiosity, if Peacock were excluded or discounted for customers who already receive it, would the streaming bundle be something you'd consider?
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Rushfan003
Contributor
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41 Messages
4 hours ago
I absolutely agree. It also isn't actually worth it once you break down the prices.
I have to retrieve the cost of Apple TV+, but I imagine it isn't more than 8 bucks a month for their basic tier. Basic tier, last check, is about 7 bucks for Netflix? So it appears that they are charging 18 and pocketing 3 bucks. Not entirely worth bundling if we're already getting Peacock for free with either our loyalty or our Internet speed.
I'd jump right on Netflix and Apple TV+ if it were cheaper for those of us who already have Peacock, especially since it seems that some of the sports games are going to Netflix, and MLS has went almost entirely to Apple TV+, and I'm really missing watching the Union. I mean cut us some sort of a deal already. I mainly have Peacock for things like Chicago Med and the occasional Phillies game, and I also have used it in the past for The Best Man series, Saved By The Bell reboot, and for the Bel Air reboot. Give me more of an incentive for that bundle.... Maybe offer Disney+ in place of Peacock, since they have done away with Hulu? I don't know... But not all of us need Peacock twice.
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