Anon122670's profile

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9 Messages

11/07/2026 8:14 PM

Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on!  Now I have to scroll through too many channels to get what I want to watch. Used to have CNN and MS-Now grouped next to each other to quickly switch between them... Not anymore.  I've been a customer for over 36 years, first in South Jersey and now in Delaware. The UPDATE STINKS.  Should have been given a choice to Update or Not, and have the update clearly defined.

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Official Employee

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3.2K Messages

3 hours ago

Hey @Anon122670, Thank you for visiting our official Xfinity Forums Community support team. We greatly appreciate you taking the time to reach out and share your experience and feedback regarding the updated Xfinity Stream App. 

With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

Visitor

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1 Message

33 minutes ago

Stinks is an understatement!  Did any actual users review this prior to releasing the updated app?  

Visitor

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1 Message

18 minutes ago

It’s terrible. They should have watched how folks used the app. No favorite channels? 

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