Contributor
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35 Messages
When is Xfinity going to fix streaming in the Chrome browser?!?
Xfinity... You need to stop ignoring your customers and fix this problem! This is something definitely wrong with not being able to stream within Chrome. It worked for years, then it stopped. You need to stop telling us to clear cache, blah blah blah! You need to stop telling us to enable flash! Flash is no longer used in Chrome and hasn't been for over 2 years. So get off your butts and finally fix this issue!!!
XfinityJamie
Official Employee
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187 Messages
7 days ago
@StellarFusion Thanks for reaching out to us, sorry to hear that you are having trouble with our Xfinity Stream website in the Chrome browser, I would be happy to look into this with you. If you could please send a direct message with your name and complete service address we can assist you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_4701ed
Visitor
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10 Messages
2 days ago
What is the solution? I've been done everything in the above reply..... It's been weeks and I've gotten nothing accomplished. It's not me or any individual thing, it's something on Xfinity's side. I keep hearing the samething with no results.
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