Skip to main content

    Support

    Offers

benhere's profile
benhere
Responsive
Stamp of Approval
Conversation Starter

Contributor

 • 

27 Messages

Monday, August 8th, 2022 8:54 PM

Closed

Website keeps logging me out

Using Chrome Version 104.0.5112.81.

This happens both on the Xfinity Stream site and the main Comcast site.  I keep getting logged off, over and over.  Sometimes after a minute, sometimes after 20 or more minutes.  I have cleared cache and cookies, waited 10 minutes before trying again.  Eventually I can log back on, but only for a short time.  

Somebody, anybody, help me figure out why the Comcast/Xfinity site is absolutely unreliable and erratic.  And how to fix it.

Thanks, Ben

Question

 • 

Updated 

2 years ago

6.1K

16

user_fb2c35

Visitor

 • 

1 Message

2 years ago

I get logged out every time I try to do anything on your website.  Like see bills or change my password.

1

0

XfinityAirelle

Official Employee

 • 

2.5K Messages

If you are still having issues, please create your own post asking for assistance and we will be happy to help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

forum icon

New to the Community?

Start Here