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Tuesday, June 30th, 2026 10:28 PM

Upgrade to Peacock Premium Plus not reflected in Peacock app

I upgraded to Peacock Premium Plus via the Xfinity.com website --- paying $6 a month.

This change was reflected immediately on the xfinity website everywhere I looked.

The change was also listed as Active immediately.

When I go to Peacock app on any device or log onto peacocktv.com, my subscription level is still Premium.

I have canceled the order and reordered. I have uninstalled and reinstalled app on numerous devices.

I've signed out all devices via peacocktv.com.

Nothing has worked.

I'm only interested in the upgrade for the world cup, so hoping someone has a solution!!!!

Thanks,

BR

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