Frequent Visitor
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12 Messages
Update Now
This message keeps popping up on my list of channels. I have clicked on it three times and it just loads the channels. What am I updating?
Frequent Visitor
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12 Messages
This message keeps popping up on my list of channels. I have clicked on it three times and it just loads the channels. What am I updating?
BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
If your TV set is a "smart" set, the update messages may be coming from the TV. Check your TV's owner's guide for information. If you don't have it, post the set model number and we'll try to find it.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
6 years ago
For many smart televisions (I have Samsung) if the "update" message shows up, just clicking ok (select) button on the television's remote will activate the update process on the telvision.
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ceecee17
Frequent Visitor
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12 Messages
6 years ago
No, my question must have been misunderstood. I watch TV channels on my computer. I chose my station from the list of channels that comes up when I click the link at the top. I am not watching on a TV, smart or dumb! This Update message box appears sporadically. When I click on Update Now, nothing happens. I'm just going to forget about it. Thanks everyone for your answers.
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markabyrd
Frequent Visitor
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6 Messages
6 years ago
ME TOO! Chronic "Update Available" Pop-Up
I have same experience. Windows / Chrome. If I leave a tab open to the Xfinty Stream Live TV Channel Guide but don't touch it for some (not consistent length of) time, the "Update Available" Pop-Up box appears. The only available button is [Update Now]. Click; blanks the display and connects me to my "experience". If I click behind the Pop-Up, the top line of the Channel Guide displays "Update Available".
Noticed this started maybe a week or 10 days ago.
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ceecee17
Frequent Visitor
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12 Messages
6 years ago
I'm glad I'm not crazy since it happens to you. I was on the phone with Comcast yesterday about another matter (links in my e-mail wouldn't work) and she directed through various steps on Chrome and fixed it. She said sometimes when Chrome updates, it sends things back to default. That worked and I thought maybe that was the cause of Update Available. Not so. It happened again. I don't have time to worry about it so I plan to ignore it.
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
This has been happening since at least August. See https://forums.xfinity.com/t5/XFINITY-Stream-Website/Update-Available/m-p/3124908#M79010, especially ComcastJessie's "explanation".
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
But just what did you update? Edge? Chrome? Windows? Comcast's Stream website? "Updated mine using Edge" doesn't tell us very much.
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
So you clicked on an "Update" prompt without knowing what the update was for or what it would do? Doesn't that seem risky?
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
Clicking on popups you don't know the source or purpose of is nothing to LOL about. It's asking for trouble.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
6 years ago
I agree with Bruce. Any updating whether computers, smart televisions, etc., all have a regular way to go to the update menu for proper updating. With all the different ways used to enable hacking of our devices at the present time, it is better to delete and ignore anything unexpected.
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ceecee17
Frequent Visitor
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12 Messages
6 years ago
No. None of the replies solved my problem. I have uninstalled YouCam6. I hope it works. You can remove my request for a solution.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
6 years ago
I am closing your post as requested.
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