Visitor

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4 Messages

Sunday, January 25th, 2026 5:21 PM

unable to access local channels via App

hello. I am unable to get my local channels on the Roku app. I can get the TVGo channels, but not local. I am connected to my xfinity wifi and this works sometimes, but is very inconsistent. BTW -your "assistant" is totally worthless and I am questioning why I am using your service.....

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Visitor

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4 Messages

6 months ago

hello. I am unable to get my local channels on the Roku app. I can get the Go channels, but not local. I am connected to my xfinity wifi. 

Note: This comment was created from a merged conversation originally titled unable to access local channels on Roku

Official Employee

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2.5K Messages

Hi there, @user_idfdjy! Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble viewing your local channels on the Roku App. Are you getting a specific error message at all?

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