Regular Visitor
•
7 Messages
Two accounts - Stream continues to say i'm not at home and i can't watch live TV
I opened a second account for a new home a few weeks ago and now I can't watch Stream at my primary residence's account. Continue to get the message "Device Not at Home"
It must be trying to use the new account. How do I fix?
db0945
Regular Visitor
•
7 Messages
13 hours ago
@Xfinity Support
can I get some help?
0
0
XfinityMarshante
Official Employee
•
139 Messages
12 hours ago
Hello @db0945, Thank you for taking the time to leave a post. I hope you are having a great day. Congrats on your new home. When trying to stream, are you using the primary username on the primary account? Have you tried logging out then logging back in?
0
0