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user_4b8526
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Tuesday, March 22nd, 2022 1:02 PM

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TVAPP-00224, Error TVAPP-00234

I've been getting these error messages for a week, only when I am streaming on the computer and only for local channels.  Every other device streams just fine.

1) For CBS

We’ve got a location issue.

Unfortunately, we can’t play this video within this market.

(Error TVAPP-00224)

2)For ABC

Sorry, playback is unavailable

Videos on Xfinity Stream can only be viewed from within the US.
If you believe you are seeing this message in error, please connect to a different network and try refreshing your browser.

(Error TVAPP-00234)

3)For all local channels

Connect to in-home WiFi to watch

Help!!!

Thanks

Question

 • 

Updated 

3 years ago

7.6K

4

CCOtto

Problem Solver

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497 Messages

3 years ago

Hi, @user_4b8526.

 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

3

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user_c3a3f0

Visitor

 • 

1 Message

@XfinityOtto​

We’ve got a location issue.

Unfortunately, we can’t play this video within this market.

(Error TVAPP-00224)

How can this be fixed I'm on my home network.

3 years ago

XfinityThomasA

Official Employee

 • 

2.3K Messages

Hi there, user_c3a3f0! Thank you for reaching out to us here on Digital Care for help with the Error TVAPP-00224. Did you know you can fix your Xfinty services if you encounter an error code by using the Xfinity My Account app? It works great and is easy to use! Check out this link for more information on how you're able to fix your TV services using the My Account app.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

user_6935ac

Visitor

 • 

1 Message

I am receiving the same message... I am local and I do have an account with Xfinity ---- SO FUSTRATING - I cant even tell you

!!!

This reply has been converted into a post

3 years ago

user_77a4a5

Visitor

 • 

1 Message

3 years ago

So what is the point of this service.  I am out of town and want to watch the All Star game, and get this error.  Isn't the point of mobile streaming the ability to watch your service while not at home?  Mobile, it's right there in the name.  If I was home, I would watch on my TV, duh...

1

cmost62

Visitor

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5 Messages

3 years ago

This is SO FRUSTRATING!!

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