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user_6935ac
1st Like

Visitor

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1 Message

Saturday, June 18th, 2022 9:43 PM

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Error TVAPP-00234

I am receiving the same message... I am local and I do have an account with Xfinity ---- SO FUSTRATING - I cant even tell you

!!!

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2 years ago

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XfinitySara

Official Employee

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1.3K Messages

2 years ago

Hello, @user_6935ac! Thank you for bringing your service concerns to the community for assistance. We've turned your recent comment into a new post in order to better assist you as well as anyone else with similar questions or concerns, so thank you for taking the time to reach out! On what device are you seeing this error message (i.e. smartphone, tablet, smart TV, etc.)? Is it while using our Xfinity Stream app? And when does the error occur (live TV, DVR recordings, or On Demand content)? We are going to do whatever we can to help resolve this for you, and I appreciate you taking the time to answer these initial questions.

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user_8b3032

Visitor

 • 

1 Message

2 years ago

I am also seeing the exact same error, and it is so frustrating. There is nothing we can do to solve this paorblem when we are actually in our home networks!!!

Situation: I am on my home WIFI, and watching channels on my Mac via Xfinity Stream. However, I get errors when trying to watch NFL games on my Mac -- and the errors (TVAPP-00101) are saying I am NOT on my at home WiFi.

I have viewed the Xfinity.com/support article here, but nothing solves my issues.   Please assist!!! I'd like to try and send a message to support but I can't find any way besides this forum.

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CCRobert

Official Employee

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455 Messages

Hello @user_8b3032 thank you for reaching out over our Community Forums page. I would be happy to take a look at what might be going on with your services. Before we get started, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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2 years ago

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