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Visitor

 • 

1 Message

Tuesday, March 22nd, 2022 1:02 PM

Closed

TVAPP-00224, Error TVAPP-00234

I've been getting these error messages for a week, only when I am streaming on the computer and only for local channels.  Every other device streams just fine.

1) For CBS

We’ve got a location issue.

Unfortunately, we can’t play this video within this market.

(Error TVAPP-00224)

2)For ABC

Sorry, playback is unavailable

Videos on Xfinity Stream can only be viewed from within the US.
If you believe you are seeing this message in error, please connect to a different network and try refreshing your browser.

(Error TVAPP-00234)

3)For all local channels

Connect to in-home WiFi to watch

Help!!!

Thanks

Problem Solver

 • 

497 Messages

3 years ago

Hi, @user_4b8526.

 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Visitor

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1 Message

@XfinityOtto

We’ve got a location issue.

Unfortunately, we can’t play this video within this market.

(Error TVAPP-00224)

How can this be fixed I'm on my home network.

Official Employee

 • 

1.6K Messages

Hi there, user_c3a3f0! Thank you for reaching out to us here on Digital Care for help with the Error TVAPP-00224. Did you know you can fix your Xfinty services if you encounter an error code by using the Xfinity My Account app? It works great and is easy to use! Check out this link for more information on how you're able to fix your TV services using the My Account app.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

I am receiving the same message... I am local and I do have an account with Xfinity ---- SO FUSTRATING - I cant even tell you

!!!

This reply has been converted into a post

Visitor

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1 Message

2 years ago

So what is the point of this service.  I am out of town and want to watch the All Star game, and get this error.  Isn't the point of mobile streaming the ability to watch your service while not at home?  Mobile, it's right there in the name.  If I was home, I would watch on my TV, duh...

Administrator

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660 Messages

@user_77a4a5

 

While we’d like to make all content available to you through network streaming apps and websites, we may only do so when we have an agreement with the networks. Whenever we renew our programming agreements with TV networks, we explore the possibility of increasing accessibility through network streaming apps and websites, as well as through On Demand.

 

 

I can't watch all of my live TV and/or Xfinity On Demand streaming when I'm traveling. Is there a problem?


When connected to your in-home Xfinity network, content is delivered as a cable service over Comcast's managed IP network and includes your full live TV channel lineup and all of your Xfinity On Demand choices. Although up to 250+ live TVE channels and tens of thousands of Xfinity On Demand movies and shows are available outside of the home over the Internet, certain content is not currently available. Use the Available Out of Home filter in the Xfinity Stream app or portal to easily identify streaming options available when you're not connected to your in-home Xfinity network.

 

 

Over 250+ channels can be live streamed when you’re not home using the Xfinity Stream app and portal. You can also watch on the Xfinity Stream Beta app for Amazon Fire TV devices, as well as cast it to supported Chromecast devices.

 

Due to technical limitations, FX, FXX, FXM, NatGeo and NatGeoWild aren’t available on iOS at this time. ABC local live streams are also temporarily unavailable on iOS devices for out-of-home viewing. You may receive an in-app error message while out-of-home about this issue. You can watch these networks while connected to your in-home WiFi and schedule DVR recordings anytime.

 

If it’s included in your Xfinity TV service (unless otherwise noted below), you can watch these networks:

  • A&E
  • ABC (for certain local broadcast affiliates)
  • ACC Network
  • Adult Swim
  • The Africa Channel
  • AFRO
  • AMC
  • AMC+
  • American Heroes
  • Animal Planet
  • Aspire
  • AXS TV
  • BabyFirstTV Español
  • BBC America
  • BBC World News
  • BET Gospel
  • BET HER
  • BET Hip-Hop
  • BET Jams
  • BET Soul
  • BET
  • Big Ten Network
  • Black News Channel
  • Bloomberg Television
  • Bravo
  • Caracol
  • Cartoon Network
  • CBS (for certain local broadcast affiliates)
  • CBS Sports Network
  • Centroamérica TV
  • Cheddar News*
  • Cinelatino
  • Cinema Dinamita
  • Cinemax
  • Cinemáx
  • 5 Star Max
  • Action Max
  • More Max
  • Movie Max
  • Outer Max
  • Thriller Max
  • CLEO TV
  • CMT
  • CMT Music
  • CNBC
  • CNN
  • Comedy Central
  • https://comca.st/3B8e7MV
  • Cooking Channel
  • Crime & Investigation
  • C-SPAN 1
  • C-SPAN 2
  • C-SPAN 3
  • Destination America
  • Discovery Channel
  • Discovery en Español
  • Discovery Familia
  • Discovery Family
  • Discovery Life
  • Disney Channel
  • Disney Junior
  • Disney XD
  • E!
  • EPIX
  • EPIX 2
  • EPIX Drive-In
  • EPIX Hits
  • ESPN
  • ESPN2
  • ESPN3
  • ESPN Deportes
  • ESPNEWS
  • ESPNU
  • The Filipino Channel
  • FM
  • Food Network
  • FOX (for certain local broadcast affiliates)
  • FOX Business Channel
  • FOX Deportes
  • FOX News Channel
  • FOX Sports 1
  • FOX Sports 2
  • Freeform
  • Fuse
  • FX
  • FXM
  • FXX
  • FYI
  • G4
  • Galavisión
  • Game Show Network (GSN)
  • Globo
  • GMA Pinoy
  • Golf Channel
  • Hallmark Channel
  • Hallmark Drama
  • Hallmark Movies & Mysteries
  • HBO
  • HBO2
  • HBO Comedy
  • HBO Family
  • HBO Latino
  • HBO Signature
  • HBO Zone
  • HGTV
  • History Channel
  • History en Español
  • HITN TV
  • HLN
  • HSN
  • HSN2
  • IFC
  • INSP
  • Investigation Discovery (ID)
  • Jewelry Television
  • Jewish Broadcast Service
  • https://comca.st/3B5f4p9
  • Kids Street (formerly Kids Central)
  • Latin American Sports Network
  • Lifetime
  • Lifetime Movies
  • Logo TV
  • Magnolia Network (Formerly DIY)
  • Mexicanal
  • Military History
  • MotorTrend
  • Movieplex
  • MSNBC
  • MTV
  • MTV2
  • MTV Classic
  • MTV Live
  • MTV Tr3s
  • Multimedios
  • Music Choice (50 channels)
  • Nat Geo
  • Nat Geo WILD
  • National Geographic Channel
  • Naturescapes (formerly Stingray Ambiance)*
  • NBC
  • NewsNation
  • Nuestra Tele Internacional
  • Nick Jr.
  • Nick Music
  • Nickelodeon
  • NickToons
  • Olympic Channel
  • Outdoor Channel
  • Ovation
  • OWN
  • Oxygen
  • Pac-12 Networks (seven total)
  • Paramount Network
  • Pasiones
  • PBS WHYY (Philadelphia, PA area only)
  • Pop
  • Primo TV
  • QVC
  • RCN Novelas
  • https://comca.st/3v6vBpk
  • REELZ
  • REVOLT TV
  • Science Channel
  • ScreenPix
  • ScreenPix Action
  • ScreenPix Voices
  • ScreenPix Westerns
  • SEC Network
  • Showtime
  • Showtime 2
  • SHO x BET
  • Showtime Extreme
  • Showtime Family
  • Showtime Showcase
  • Showtime Next
  • Showtime Women
  • Sky News*
  • Smithsonian Channel
  • Sony Cine (formerly Cine Sony Television)
  • Starz
  • StarzEncore
  • StarzEncore Action
  • StarzEncore Black
  • StarzEncore Westerns
  • Stingray Classic Rock*
  • Stingray Flashback '70s*
  • Stingray Greatest Hits*
  • Stingray Hit List*
  • Stingray Hot Country*
  • Stingray Pop Adult*
  • Stingray Remember the '80s*
  • Stingray Rock Alternative*
  • Stingray Today’s Latin Pop*
  • Stingray Urban Beats*
  • SundanceTV
  • SyFy
  • Tastemade*
  • TBS
  • TeenNick
  • Telemundo (for certain local broadcast affiliates)
  • Televisión Española
  • Tennis Channel
  • TLC
  • TNT
  • Travel Channel
  • truTV
  • TUDN
  • Turner Classic Movies (TCM)
  • TV5Monde
  • TV Dominicana
  • TV Land
  • TV One
  • TVV
  • Universal Kids
  • Universo
  • Univision (for certain local broadcast affiliates)
  • UniMás (for certain local broadcast affiliates)
  • UP
  • USA
  • VH1
  • VICE
  • ViendoMovies
  • Vme Kids
  • WE tv
  • The Weather Channel
  • Willow
  • Zee TV
  • Zona Fútbol
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

2 years ago

This is SO FRUSTRATING!!

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