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user_iff6rt
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2 Messages

Friday, October 18th, 2024 1:12 AM

Tvapp-00125

Getting error code tvapp-00125 when casting some (not all) dvr recordings to google tv chromecast. What is it and how to fix it? 

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30 days ago

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MikeB39A

Problem Solver

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594 Messages

1 month ago

 These types of errors are normally fixed by exiting the app and trying again. 

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kra456

Visitor

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1 Message

1 month ago

Thanks - but have already tried that multiple times - doesn't solve the issue. It will cast some recordings but not all and on recordings it won't cast, it gives error TVAPP-00125.

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XfinityJeniece

Official Employee

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2.4K Messages

1 month ago

Hey there, user_iff6rt, thanks for reaching out through Xfinity regarding your TV issues. I know my household loves to watch TV on the weekends together. I completely understand wanting to ensure that your DVR recordings are working properly. Are you having issues with specific channels or specific shows or is it random?

 

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user_iff6rt

2 Messages

It seems random. Some shows cast, some shows don't. 

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30 days ago

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XfinityShawn

Official Employee

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1K Messages

 

user_iff6rt WE appreciate that information. This will need a closer look on our end to help get this resolved. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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30 days ago

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