to sign up for a free trial. Just got off the phone after almost 2 hours and nothing works. Apple TV is not user friendly at all.

Hey @user_ccfegu, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Apple TV. I am a bit confused on the post and issue. Would you be able to provide more detail so we can best assist? Could you please provide items such as what trial you enrolled in, device you are using, and the issues you are encountering? Hope to hear from you soon.