Gold Problem Solver
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9.1K Messages
StreamSaver activations reminders
On 7/11 we updated to the X1 box (hate it but that's another post) and signed up for the StreamSaver promotion. By 7/14 we had activated and have been using the apps: Netflix, Peacock and AppleTV. As of 7/25 we are still getting numerous emails and texts reminding us to activate the service and when we follow the links we get the message that they are already activated. How do we stop these unneeded reminders?
mady
XfinityDemitrius
Official Employee
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1.8K Messages
9 months ago
Hey @madylarian, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity StreamSaver activation notifications. I would be more than happy to offer my assistance looking into this further for you.
I am glad to hear you subscribe to our Xfinity StreamSaver bundle. I recently have my parents subscribe to it as well for the great savings it offers. With the Xfinity StreamSaver bundle, it includes access to the Apple TV, Netflix, and Peacock. Did you have any of these subscriptions prior to subscribing to the bundle? How often do you also receive the notification e-mails? Do you receive e-mails for each subscription service as well?
If you don't already, I would highly recommend downloading the Xfinity App and Xfinity Stream App where you can quickly and easily manage your account and access all the TV content on the go.
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Nick64
Visitor
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1 Message
9 months ago
I signed up for Xfinity Stream Saver today, I already have the equipment I need, but now I received an email telling me my equipment will arrive via UPS.
What is this about? Some sort of bait and switch? The last thing I want to do is have to return equipment to the Xfinity Store.
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Tif-New
New Poster
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2 Messages
9 months ago
I need help setting up Apple TV, and I believe Peacock
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