Frequent Visitor
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15 Messages
Streaming App Update - cannot Manage TV viewing at all.
If you are trying to lose customers, you have hit the jackpot. The update makes trying to manage your tv viewing experience impossible: no scheduled programs tab, no favorite channels, no way to Find channels by name, can’t find on demand, paying for Acorn but now says I need a subscription and can’t find where to even find out what shows are on Acorn and it goes on and on.. The only thing I want to know right now from Comcast is are they going to revert to the previous app that was working fine or not? This update is on my iPad and iPhone.
XfinityJeniece
Official Employee
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4.6K Messages
3 hours ago
Hey there, @serenefifty, thanks for reaching out through Xfinity Forums regarding the streaming app. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.
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