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user_446e50
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Sunday, May 7th, 2023 3:01 PM

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Stream tvapp-00287 error

Have not been able to use Xfinity stream on any device for the last several days. Tried Roku, Firestick, PC and phone. Is there an issue with the app?

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2 years ago

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user_446e50

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4 Messages

2 years ago

Found another post that said restarting modem so I did that and it's fixed. What is so lame is that I opened a ticket with tech support last week and they closed it with a broader issue it's being worked on message. They must have resolved but no communication back to us about it. Historically they have been very good but in this case horrible support! 

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XfinityAirelle

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2.1K Messages

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

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2 years ago

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