Visitor

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1 Message

Monday, May 26th, 2025 6:52 PM

Stream saver

Is the stream saver included with internet so it's one bill or will it be seperaye

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Problem Solver

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905 Messages

6 months ago

@user_yyrnkh Yes, if you add StreamSaver, it will be a service listed on your Xfinity bill.

(edited)

Official Employee

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2.6K Messages

6 months ago

 

user_yyrnkh Hey there! I see you have some questions about our Streaming options and I am happy to look over them with you. You came to the right place for help today and to get started can you send us a DM with your name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

(edited)

Visitor

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1 Message

22 days ago

I purchased stream saver yesterday at Xfinity locally in person in Paducah, Ky office.  Need help with setting up on my TV

Problem Solver

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905 Messages

@user_g8kn78 Check your email. The activation instructions are sent there. Otherwise, you can follow the instructions in this help article; https://www.xfinity.com/support/articles/streamsaver-offers-overview

Official Employee

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280 Messages

Hey there user_g8kn78, thanks for reaching out through our community forums! We'd be more than happy to help! Have you already tried the steps listed on our support website here?

 

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