Scripps

I'd like to file a complaint regarding Scripps not renewing their contract with Comcast/Xfinity. It's not right that I have to subscribe to another streaming program to be able to watch ABC -Tampa, FL. I pay a total of $76.50 a month just for the Choice TV with Broadcast fees and additional fee for internet. This is so unfair to us as long time customers.  I called Customer Service who appeared to be clueless about the Scripps contract not being renewed and all he wanted to due was sell me other services that I don't want or need. We are paying for a service and not getting what we paid for. It would be nice to be able to call Xfinity and talk to a person who can actually listen to your situation and have it handled accordingly. I have to say that Xfinity has the worst Customer Service I have ever come across. It's sad that I am limited to the Internet / TV services in my area. From I see Frontier is no better and their service is always down.

I was told that I would receive a credit which is yet to happen. I think the person I was talking to simply just told me that to get me off the phone since I wouldn't purchase another service.

You don't even offer a Senior discount.