ROKU, HBO GO

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@cohenfive wrote:

well it looks like comcast is at least reading their customers comments about the lack of roku access...it is a start at least.

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Comcast does monitor these forums, but they rarely comment on this type of thing. I'd encourage you guys to keep requesting HBOGO for the Roku. Enough customers asked HBOGO  for the XBOX that Comcast eventually made it available. So there is hope.

Ways to contact Comcast

Of course this topic is 2 years old...

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@ladyhobbit wrote:

I totally DON'T know what to do......baffled. f ah.

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You have a couple avenues open for you to express your discontent: 1) go to https://www.comcastsupport.com/chatentry/?Trouble.Internet.Other@ and chat with a Comcast CSR stating clearly and camly that you want access to the HBO content you pay for on your Roku device.  Tell them that you are considering canceling your service unless Comcast grants access to the content you pay for.  Let them know that other TV providers grant said access. 2) Send a tweet to @ComcastCares and @Matt_CIM and succinctly let them know your complaints.  Ultimately, this forum is not the best place to air grievances because the Comcast powers that be are unaware of its activity.  The only powers we have are to file complaints and cancel subscription.  If you want to do something: file a complaint or cancel.

What was your comment, maybe try it again..

well it looks like comcast is at least reading their customers comments about the lack of roku access...it is a start at least.

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@i-am-nerdburg wrote:
This post was moved to a secure location because it violates the forum guidelines (inappropriate or disruptive). http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

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I see that you removed my comment which was not inappropriate nor disruptive.  Would you care to give an explanation?

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@greytheo wrote:

I see that you removed my comment which was not inappropriate nor disruptive.  Would you care to give an explanation?

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Your post was automatically removed since it was a reply to a removed post. You didn't post anything inappropriate or disruptive. I fixed it. Sorry! 

The latest Comcast commercial promoting HBO touts all the options you have to watch HBO. It implies you can watch HBO Go anyway you want. Too bad you can't watch it on a full size screen unless you want to spent $40-60 extra annually to watch on the Xbox 360 or $100 for the Apple TV. Comcast is taking fully advantage of it's monopoly in my city.

I would expect to have the option to use Roku on a large screen in any of three bedrooms or office to watch HBO GO. A premium service which I already pay for via cable subscription (almost $200/month!!!) and use on my smart phone and iPad at home. It is bad enough that one can't stream such via 4G LTE. 

Comcast:  Please add HBO GO to Roku, which all your competitors did a long time ago.

Thank you