ROKU, HBO GO

Does anyone know how I can get HBOgo on my Roku?  I have HBO through Xfinity, but Xfinity is not one of the listed providers for HBOgo on the Roku player.  It appears to be a provider for Xbox but not Roku.  Why is that???

Just got off the phone with comcast.  It took me three phone calls and 27 minutes to be told by Comcast's "HBOGO Department" that Comcast does not support HBOGO on either Roku or Samsung smart tvs.  pretty lame all the way around.

Can't believe this xfinity hbo go doesn't work on the roku, but my brother who has cable Warner gets hbo go on his roku.  I guess xfinity is trying to find someway to make more money.

Can't wait when Verizon Fios comes into my area.  When xfinity checks how much I pay for there services they'll understand why I am up set.

I wish there was a good cable alternative in my area.  The should-be-illegal monopoly deal they negotiated with Time Warner to carve up the country into territories is absolutely unconscionable.

As a longtime Comcast customer I got the same news the same way.  However, last weekend I was able to successfully watch HBOGO on my new Roku3 device with no problem.  As mentioned earlier in this string you need to buy an app called "Playon" - I spent $39 for a lifetime subscription with them and have no regrets as it brings a ton more "channels" to the Roku3 device.  I've used it for over a week now and love it.  True the quality is not true HD but the picture quality on the TV I am using (a new 37" LCD) is very good - much better than the SD picture I get from straight cable via Comcast - and I'm a bit picky with picture quality.  I can't explain all the technical reasons for the sharp picture via Roku/Playon but it works and was inexpensive for what you get.  Some day I assume content providers like HBO will open up their service to individual subscriptions like Netflix, etc... but until then we're straddled with requiring a cable TV (or other) subscription to view their content.  The younger generation will change this dynamic as many of them (I'm 50) just won't sign up for a cable provider from the get-go...the whole industry is in a state of flux as I see it...and it will only get better as the Internet will change this industry like it has others already...

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@C_DM wrote:

Seems like there's an ongoing thread about this kind of thing at http://forums.comcast.com/t5/XfinityTV-Website/ROKU-HBO-GO/m-p/1098861 already.

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Ummm...not to be picky, but that link is this thread.

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@randerto wrote:

As a longtime Comcast customer I got the same news the same way.  However, last weekend I was able to successfully watch HBOGO on my new Roku3 device with no problem.  As mentioned earlier in this string you need to buy an app called "Playon" - I spent $39 for a lifetime subscription with them and have no regrets as it brings a ton more "channels" to the Roku3 device.  I've used it for over a week now and love it.  True the quality is not true HD but the picture quality on the TV I am using (a new 37" LCD) is very good - much better than the SD picture I get from straight cable via Comcast - and I'm a bit picky with picture quality.  I can't explain all the technical reasons for the sharp picture via Roku/Playon but it works and was inexpensive for what you get.  Some day I assume content providers like HBO will open up their service to individual subscriptions like Netflix, etc... but until then we're straddled with requiring a cable TV (or other) subscription to view their content.  The younger generation will change this dynamic as many of them (I'm 50) just won't sign up for a cable provider from the get-go...the whole industry is in a state of flux as I see it...and it will only get better as the Internet will change this industry like it has others already...

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Playon still requires the use of the PC to stream=and therefore, loss of ability to actually "use" the PC while watching television. When I want to stream videos stored on the hard drive from the laptop, I use PLEX-which is free.

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@vpralston wrote:

Does anyone know how I can get HBOgo on my Roku? 

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Yep, switch to Dish.

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@DMilnerJax wrote:

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@randerto wrote:

As a longtime Comcast customer I got the same news the same way.  However, last weekend I was able to successfully watch HBOGO on my new Roku3 device with no problem.  As mentioned earlier in this string you need to buy an app called "Playon" - I spent $39 for a lifetime subscription with them and have no regrets as it brings a ton more "channels" to the Roku3 device.  I've used it for over a week now and love it.  True the quality is not true HD but the picture quality on the TV I am using (a new 37" LCD) is very good - much better than the SD picture I get from straight cable via Comcast - and I'm a bit picky with picture quality.  I can't explain all the technical reasons for the sharp picture via Roku/Playon but it works and was inexpensive for what you get.  Some day I assume content providers like HBO will open up their service to individual subscriptions like Netflix, etc... but until then we're straddled with requiring a cable TV (or other) subscription to view their content.  The younger generation will change this dynamic as many of them (I'm 50) just won't sign up for a cable provider from the get-go...the whole industry is in a state of flux as I see it...and it will only get better as the Internet will change this industry like it has others already...

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Playon still requires the use of the PC to stream=and therefore, loss of ability to actually "use" the PC while watching television. When I want to stream videos stored on the hard drive from the laptop, I use PLEX-which is free.

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If Playon requires the use of a PC to stream, why not just load HBOGo on your laptop and connect it to your TV?

The best way to get HBO Go on Roku is to switch your TV service to Dish when your Comcast contract expires. Menu and search from this century, more channels, interface with Roku for other channels, and cheaper even after your intro package ends, even when I kept internet thru Comcast - (Comcast was over $200 for internet and TV with HBO and Showtime, even minus phone - the combo of keeping Comcast internet at $47 plus Dish with all channels at after intro at$147 still less - and that includes a Joey in the bedroom and the ability to record all primetime shows (not on my memory) plus 3 at a time - and add time to the recordings, they will record new shows if there is a conflict at a later time, let you search all channels for on demand by rating, genre, if it's free, let you view guide by only channels you want to view - yada yada - comcast is so behind and overpriced, I should have done this a year ago! Thank You Comcast for not allowing HBO Go, because I would have never checked the competition if you weren't so stubborn. LOVE my Hopper! It jumps commercials on some recordings - it's as if I'm the customer, and they want to please me!

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@NotAllThatBrite wrote:

Maz wrote:  If Playon requires the use of a PC to stream, why not just load HBOGo on your laptop and connect it to your TV?

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I tried that.  Comcast somehow blocked it.  I connected my ASUS TF300 Android tablet to my TV using a HDMI cable.  No luck.

 

However, I have been able to watch HBOgo on my TV using the new ASUS Cube.  That works OK, despite the Cube remote (gag!)

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Try it again.  I have no problem whatsoever.  HBGGo works fine on my laptop which luckily has an HDMI-out so I can watch it in HD.

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@NotAllThatBrite wrote:

Maz wrote:  If Playon requires the use of a PC to stream, why not just load HBOGo on your laptop and connect it to your TV?

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I tried that.  Comcast somehow blocked it.  I connected my ASUS TF300 Android tablet to my TV using a HDMI cable.  No luck.

 

However, I have been able to watch HBOgo on my TV using the new ASUS Cube.  That works OK, despite the Cube remote (gag!)

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That may be an issue with your tablet, I used to use an HDMI connection from my laptop to the tv before I switched back to Dish.

i too would like to see a channel added to roku for an xfinity chanel. also why are you not listed on hbogo as a cable provider?

I was also dissapointed when I couldn't get HBO go on my Roku!  Maybe if we complain in numbers we'll get somewhere.  Roku lovers start calling Comcast!!  If your an HBO subscriber you should be able to stream HBO GO on your Roku.  Comcast told me they were working on it.  Start calling and let Comcast know what you expect.  You are a paying customer, it's your right!!!

I also have a Roku, and like you, I love it!  Being an HBO subscriber, I just took for granted that I could get hbo go on my Roku.  I contacted Comcast and was told they were working on it.  That's all I got!  Maybe if we complain in numbers, they'll be forced to do something.  I was told once that there is an extention for Comcast customers that are unsatisfied.  This extention's only job is make customers happy.  If anyone knows the extention number, I would love to have it.  Maybe in the near future Comcast will start listening to the customer's wishes and finally support Roku.