About DMilnerJax

@94heritage wrote: Just posted this to their customer service feedback page:   Still cannot access HBO GO through my Roku streaming player. Comcast is about the sole remaining service that blocks this. Time Warner,...   Time Warner probably won't for long, Comcast just acquired them pending Fed approval. ... View more

@franceg188 wrote: I got Xfinity last week with HBO and was told at the time I signed up that HBO GO would be available through my ROKU device.  It isn't.  It's time for Comcast to drag itself into the 21st entury and get with the program!!! Rule #1, Comcast sales will tell you anything you want to hear in order to make their sale. I found that one out the hard way just over a year ago. They told me the same thing about HBOgo. He told me I could stream live television anywhere, including in my car as we were tooling down I95 heading to my son's.....nope. Oh, they told me so many things...whole home DVR? not really. oh, so many. After 5 weeks, I bailed and went back to Dish. ... View more

@rwspears wrote: As far as the roku issue cant help there but with your wifi issue. just geta standard docsys 3 modem for internet dont use comcasts all in one phone wifi cable modem they suck and arent user configurable. Not like some of the retail routers.   I have just a standard Motorola docsys 3 modem and I have a Linksys 802.11AC router. works much better with way better range. It has multiple radios at 2.4GHZ and 5GHZ Using the same setup...and I've got wifi all over the house...we're on an acre lot, and hubby's shed is about 1/4 acre to the back of the house...and he has coverage there. ... View more

@ladyhobbit wrote:      I'm ALSO being told that I will not ever receive wifi in a different area,(the living room about 25 feet away from my bedroom modem ) of my ONE BEDROOM APARTMENT ,(Hello....SMALLLLL area here???) unless I pay for hundreds of dollars for electrical observation by an independent company,  because "They're NOT electricians", and won't even TRY to solve my problem. I hate WITHOUT ROKUWoman. I hated Comcast as well....that being said, are you trying to get your WIFI on their router or do you have your own wireless router?  I would suggest you get a good router, such as a linksys, hardwire the Comcast connection into that via the CAT5 cable....I should think you could get a Wireless signal throughout your apartment with that. If it doesn't work, you can always return the wireless router to the store you purchased it from, and most will now walk you through the setups.... ... View more

@randerto wrote: To answer your question, no it does not tie up my PC while watching the HBOGO channel via PlayOn.  It is a process running in the background but I have never had any issues in that respect.  It works quite well overall other than requiring you to log into your Comcast account every other day or so on the PC - but I have that issue anyway with other Comcast apps.    I dislike Comcast as much as anyone else on this site but this really is an inexpensive work-around to watching HBOGO on a Roku if you have a PC accessible anywhere on your home network.  Thank you for that clarification. I actually have Dish now, so have full HBOgo content on both On Demand through Dish, and also on the Roku. However, there are other sites I would like to stream to the television, such as the BBC channels through the proxy server. ... View more

@randerto wrote: I've mentioned it before on this thread but for those who are new to the Roku/Comcast world I thought it might be worth mentioning it again.   You CAN get HBOGO to work fine on a Roku device (I use Roku 3's) if you are willing to use a third-party app called "PlayOn".    Doesn't this tie up your PC though while watching?  ... View more

@srhoward83 wrote: I don't get it either... I stream HBOGO through my iPhone and iPad... and now will have to buy an AppleTV (fewer channels are offered) to receive this service.  Just seems kind of silly.  Roku should probably do a better job of stipulating that all cable providers are not created equal, when boasting of the HBOGO availability. From the Roku page: "It's every episode of every season of the best of HBO all FREE with your HBO subscription through participating TV providers."  I think the clue was teh "through participating providers." ... View more

@puregenius wrote: For me the only real alternative to Comcast is another cable provider. I believe satellite has gotten much better, but am I not willing to be locked into a contract. You can tell what is a legitimate alternative by the way Comcast reacts to it. I live in Pittsburg, California in the SF Bay Area. We have a very interesting market here. Some cities have multiple providers, while Comcast has a monopoly in others. In every city that Comcast has a cable competitor, prices are lower. Comcast has never made an attempt to be price competitive with satellite because they do not see them that way. The HBO Go issue is the only reason I am considering Dish. Where I live Comcast is the only cable provider--so they do not care. FIOS and AT&T are not available, even for phone, and OTA signals don't reach this far. I have to say, if Comcast does not consider Dish a viable competitor, they need to look again....I see more and more dishes sprouting around town every day. I don't mind the contract because I have no other real alternative, and the price and service I get, unless I cut the cord completely (not an option since hubby has to have his live sports), I have no place else to go....Fortunately, I am more than happy with the Dish service, equipment and programming. I have yet to hit more than 60% capacity for recording on either receiver, and I have the entire season for six shows, 9 football games (he can't watch them all at once..;)) and about 12 HD movies on the drive right now-and it is only at 54% capacity.  IF I ever get too full, I can drop a hard drive on to transfer recordings to....I used it to pull recordings off the old Hopper when I upgraded to the one with built in Sling this last weekend, then transferred them to the new one. They do support the HBO Go on Roku, but unless travelling, I don't need it, since their HBO On demand also has the full library. Drawbacks to Dish: No "Big 4" on demand (but with the PTAT feature, I just set it to save the series for any of the Big 4 network shows-hence the full seasons of shows we haven't even watched yet), no Showtime on Demand. ... View more

@FrozenSlime wrote: PamelaPink -- comcast does support HBO Go on Apple TV.  I disagree with priziedog on which is better, but that doesn't really matter right now - you can't get HBO Go on Roku with Comcast 😞   He is right that Apple TV doesn't support Amazon Video (which makes sense for Apple, but not for us consumers).   Dan1975 - if you have an option for a different cable provider, then take it!  Every time I talk to the Comcast people about anything and they send 'Thanks for chosing Comcast' I make a point of telling them that it's not a choice for me - and if it was, I wouldn't choose Comcast.   Makes no difference to anyone at Comcast, but always makes me feel a little better.   With few exceptions, there is always an alternative to Comcast. Dish is the one I went with and it has been like night and day....the equipment is fantastic (the capactity on the Hopper DVR drive is HUGE), the service is pretty darn good too. ... View more

@FrozenSlime wrote: I'm pretty sure apple tv was outside the scope of the deal... give me any other reason there is no HBO-Go on PS3/Wii... I know the systems can handle what ever tech they need. Ummm....then why would it also be availalbe on Roku and Samsung smart tvs for any other provider except Comcast and DirectTV (I now have Dish and have HBOgo on both Roku and my Samsung tv).I would say it is more an issue that Sony does not want to support it.  ... View more

@FrozenSlime wrote: wrote: Right - it's got to be the latter (issues with either HBO in some cases or Comcast in others) since apparently TiVo doesn't have HBOGo at all? I think Microsoft did a deal with HBO to keep HBO Go off other competing devices - it's not on Wii, PS3/PS4 or Tivo - unlike Netflix, and it's only available on Xbox if you pay the XBox Live annual fee (with cable company authorization too of course).   It's a shame - I'd love to see HBO Go on my Playstation - I refuse to pay for XBL Gold just to watch TV content I already pay for... On the contrary, the lack of COMCAST authentication for HBOgo on Roku has nothing to do with any "deal" Microsoft may have made to avoid "competing" devices....since HBOgo works quite well on Roku for Dish, Brighthouse, TimeWarner...well, essentially every other provider other than DirectTV and Comcast. Oh, on my Samsung smart tv as well, HBOgo is fine with Dish....the issue is COMCAST not a deal between MS and HBO.... ... View more

@switt1227 wrote: I sent my complaint in.. everyone needs to take a minute and do this Use this link:  http://www.comcast.com/customers/feedback/default.cspx  Good JOb MAZ   I sent my "complaint" in a year ago.....I switched back to Dish. ... View more

@SillyGod wrote: Simply amazing Comcast... The roku has been out for years, yet you add support for chromst within 6 months?! They did not add support for Chromecast--Chromecast uses existing authentication as it simply "casts" what your Chrome browser is running on the PC to your television. It is not the Chromecast device logging into HBOGo, it is your pc.   The point of this thread is for those of us who ALREADY HAVE the Roku, why should we have to get (and pay for) yet another device. My TV only has so many HDMI inputs. ... View more

@djrichard wrote: Noticed that WatchESPN is now on the roku.  A cable subscription is required to authorize that and comcast is one of the stable of cable companies that can be used to authorize that.   Wonder what's different with HBO2go I think xFinity and Disney have some type of partnership with respect to the WatchESPN app/channel. Probably didn't have a choice since Disney is bringing an entire group of WATCH channels to Roku through then end of this month. ... View more

@DATMERT wrote: I have not yet found an answer in any of the posts - WHEN is COMCAST going to fix the ROKU issue? Pretty sure they are not going to support Roku. They don't consider it broken, nothing to fix. There is no revenue stream for them there. ... View more

@Arcadies wrote:   Well, unfortunately many of us don't have that option. Comcast is the only internet in my area, other than horrible 1.5mb/768k DSL that costs a unbelievable $40 per month...seriously that is the only speed tier they offer here. The same goes for cable, even if I wanted to ditch Comcast cable and go with satelite, Comcast would whack me with an extra $15-20 just for having internet only...that stuff should be illegal.   Believe me..if I had options I'd dump Comcast in a heartbeat... Oh, I had to keep them for internet as well, no other viable option in my area for that. I am back on satellite for TV, bought my own modem so I don't have to pay them the rental fee, and with both internet and the full package from my satellite provider, I am still paying less than I was paying with Comcast for their television with fewer options and features. Note, that it is the tv programming subscription that counts towards HBOgo validation on ROKU, not the internet. I have Dish, I have HBOgo on Roku, but only need it when travelling, as Dish's HBO on demand has the entire HBO library, including all seasons of all series. ... View more

@Arcadies wrote: @TheKings866 wrote:     Does such a "list" exist?  Does anybody know what options we, as Comcast customers, have?  Are any devices other than Xbox approved for use?  I love my Roku... I wish Comcast would just add it.  I get that they're trying to prevent "cable-cutters", but isn't part of the authorization process requiring a valid Comcast subscription?  So what's the problem?   The AppleTV is approved by Comcast, which makes their refusal of Roku even more infuriating. The AppleTV is basically the same as Roku, less channel options but it has all of the important ones and they add more each month. It is also designed to access your multimedia across Apple products, so it's even more appealing to folks who are heavy Apple device users.   I love my Roku but I may end up tossing it in the future and getting a Apple TV solely because of HBO Go. I tossed Comcast instead. ... View more

@dancervone wrote: I subscribe to Comcast Xfinity and like the "On-Demand" feature.  My wife and I travel quite a bit and frequently stay (for a week or more at a time) in lodging that provides TV service, but through a non-Comcast service.  I've thought about carrying a Roku with me and connecting it to the TV in our lodging facility.  Thus, the ability to access my Xfinity on-demand features using Roku would be fantastic. I have to say that to be able to do that is quite convenient when travelling, my current provider does not have a Roku channel yet, but does have both iPhone and tablet app-and I suspect they will be getting a Roku app sooner than later for their "anywhere" functionality. Currently I use my tablet or laptop instead and connect to the hotel TV it there are compatible inputs.  Lvoe the abilty to view my recorded, on-demand, or live programming that I have at home anwhere else that I am. ... View more

@workerdummy wrote:   It was a lot easier to just change providers to one that actually cares about customers. Unfortunately, not everyone has that option. In the area I live in, it's Comcast or DirecTV, no other providers. If you can get DirecTV, then Dish should also be available. I am extremely happy with their service, pricing, and packages at this point. ... View more

@workerdummy wrote:   It was a lot easier to just change providers to one that actually cares about customers. Unfortunately, not everyone has that option. In the area I live in, it's Comcast or DirecTV, no other providers. If you can get DirecTV, then should also be available. I am extremely happy with their service, pricing, and packages at this point. ... View more

@mplsmrt wrote:  I will now have to research this and send communications to every executive vice president whose departments may possibly be in charge of supported platforms.  I'd recommend anyone else to do the same.  Maybe if they start getting hard copy mail, we'll make a dent.  Slim chance, but better than none.  Oh, by the way, the on-line rep told me he was going to "make a note of this on my account."  I have no idea what that means.  It was a lot easier to just change providers to one that actually cares about customers. ... View more

@VeroFL wrote: I would expect to have the option to use Roku on a large screen in any of three bedrooms or office to watch HBO GO. A premium service which I already pay for via cable subscription (almost $200/month!!!) and use on my smart phone and iPad at home. It is bad enough that one can't stream such via 4G LTE.    Comcast:  Please add HBO GO to Roku, which all your competitors did a long time ago. Thank you The limitation on streaming via 3G, 4G or LTE does not make sense to me--and there really is no logical reason that I can find. If they are trying to use the excuse that the connection is not fast enough, that is really a crock. When riding to my son's one time I was using my laptop connected to a Virgin MiFi 3G connection doing research for a paper. I also wanted to stream on Demand on my phone using Comcast's app--and received the alert that I could not use it over the 3G network, had to be WiFi...so instead I connected to the MiFi hotspot - also connected at 3G - and was able to stream the app just fine. So it's not a speed issue.   With Dish, there was/is no such restriction, I can stream no matter where I am, as long as I can get connected. ... View more

@FrozenSlime wrote: @BrianUbee wrote: The problem with On Demand, is that it does NOT mirror program availability the way HBO Go does.  HBO Go offers so much more than On Demand. Xfinity/Comcast subscribers should be able to attest to this.   I'm not going to buy an XBox to have that feature.  Granted I can hook up my laptop via HDMI and watch anything, having said that, laptops don't always display the format correctly on an HDTV set. If I fiddle with the settings on the laptop and tv, I can get it close to On Demand, but not precisely.    The simplicity of a small Roku box and remote just make it easier...Take NetFlix for example, it is almost always flawless.   In addition Comcast/Xfinity's Cable Box OS platform is getting really old.  With On Demand, if you pause a program, it only holds the stream for a few minutes, not to mention the single speed fast forward/rewind issue, If I want to get to a specific scene, I have to wait forever!!   I am aware that they have a new OS and DVR with cloud storage, however swapping boxes results in a loss of everything I recorded over the past few years.   Sorry to carry on, but for the money Comcast/Xfinity can do better, since they make so much money on us.   Does anyone else feel this way?? Just curious I know it doesn't help, but you could buy an Apple TV to watch HBO-Go -- the only problem is that the Apple TV doesnt support Amazon Instant Video -- I had hoped the Roku would be the perfect solution, Netflix, Amazon & HBO Go -- and it is, as long as Comcast are not your Cable company...   My point is that I ALREADY HAD the Roku and did not want to spend another $99  to get yet another device. ... View more

@DVUser wrote: Yes. Interesting to note that some other major cable companies have supported playback on Roku devices, but Comcast and Time Warner are absent from the list. But this removes a dependency on Comcast equipment.   It seems Comcast would acknowledge there would be fewer issues supporting the (standalone, homogenous) Roku device than a broad range of PCs and configurations, but then, why should Comcast enable a potential disrupting competitor? Actually, Time Warner does allow you to stream HBO Go on Roku (at least according to their website).  Time Warner also allows customers to use Roku as their "cable box" if they are in the Time Warner serivce area. ... View more

@BrianUbee wrote: The problem with On Demand, is that it does NOT mirror program availability the way HBO Go does. . . Does anyone else feel this way?? Just curious To clarify, Comcast on Demand does not mirror HBO Go programming....other providers, such as Dish, (and I think Brighthouse) do. The on Demand limitations were another huge factor in my decision to leave Comcast and go back to Dish last year after 5 weeks. The fact that on Demand (and even watching recorded shows) used an available tuner to watch, so I could not record at the same time I was watching an on Demand program.  With Dish, on Demand and watching recorded shows do not use any of the 3 tuners on the Hopper....I can record 3 shows while watching different recorded or on Demand programming on 3 different televisions. The remote limitations nearly drove me insane, as you said, only the single speed FF and that 5 minute (instead of a 30 second) rewind....so if I missed what someone said, I had to go back 5 minutes instead of a quick "huh?" jump back hear it again.     ... View more

@rwspears wrote: This is the start of a sort of ALA-Cart system networks offer service outside of the MSO's when contracts permit. Thats why I like the Blaze TV they were online streaming first and got popular and are now on some of the big MSO's but they have to accept that folks stream it and cant limit it and also can only offer it as part of a package OR allow people to pay separatly for the channel like 5 bucks a month.   Cable COs know if people could pay for exactly what they wanted side stepping them they would be hurting bad. They will say with out packages the small networks wont get any airtime I say if they have good programming and market themselves well they dont need to be part of any package. Oh, I understand how it works...my point was that neither FX or Spike offer a Roku channel at this time. ... View more

@ladyhobbit wrote: So, in the meantime, my Roku is useless? All I want is my Netflix. (AND fx and spike, and a few others) I really don't understand their setup....totally confused. Netflix and most other channels on Roku do not require Comcast authentication, those authenticate based on your account with that particular provider. i.e. To use Netflix on Roku, you must have a Netfilx streaming account and login wit that. . I don't know how you would get FX and Spike on Roku. ... View more

@greytheo wrote: @DMilnerJax wrote: I hate to tell you that a rep told me the same thing a year ago. I wouldn't hold my breath. Complaints are one of the only tools we possess.  Well, that and cancellation with directed reasoning.  I don't feel bullish about Comcast granting access to HBOgo for Roku users in the near future but complaining and cancelling are some of the few tools we have to communicate effectively and to effect policy changes.  With Comcast, it is all about the bottom line.  If they can short change their customers without them leaving then they are happy as pie.  Comcast needs to see teeth if they are to enact policy changes. I voted with my pocketbook--and changed providers. The Roku issue was only one of a number of reasons, but it was one of the important ones. Given their refusal to participate in the Netflix HD internet requirements, I will change internet providers as soon as a viable alternative is available to me. ... View more

@greytheo wrote:   The rep that I talked to told me that they were getting a few of these requests and that the "upper tier" management were discussing HBOgo on Roku.  What we need to do is blast them with requests for hbogo support on Roku.   I hate to tell you that a rep told me the same thing a year ago. I wouldn't hold my breath. ... View more

@Dubguy wrote: Apparently all of these other companies understand that not everyone wants to watch HBO shows on their phone or tablet, why doesn't Comcast seem to get it? It's not like subscibers are going to throw their Roku device away and update to a triple play service in order to get the X1 (assuming the above poster is correct, they do not list that device or Samsung Smart TV's either). Oh, they understand it. They just don't care. ... View more

@Dubguy wrote: OMG! They have just added Comcast XFINITY to their partner list, however when you go to check the "supported devices" under Comcast, it lists darn (fixed so as not to offend the censors - jeez)  near everything BUT the Roku (iPad, iPhone, XBox 360, Apple TV, Kindle Fire and Android phones/tablets). What kind of BS is this Comcast? Wht did Roku do to you? Either they really have an issue with Roku, or they have some secret deal with Google for a percentage of ChromeCast sales... I'll be sure to let them know I bought their device thanks to you.   And still no official response on here? Close to 1500 complaints and no official word regarding their lack of support? Way to go - a new customer service low. Dubguy, HBO Go has been available for Comcast customers since at least October 2012 when I switched to Comast for 5 weeks--just NOT on the Roku. They allow it on pc, tablets and phone, XBox live. Just NOT Roku/ ... View more

@FrozenSlime wrote: As for anyone who thinks HBO Go and HBO on Demand are similar, their not!  HBO Go has pretty much everything HBO have every produced - you can watch ALL of Larry David or The Extras for instance (both of which are NOT available with HBO on Demand) -- you can even start BoardWalk Empire from Episode 1 and zip up to the newest episodes in a week (like I just did).  Can't do that with On Demand...   Point of clarification--the full library is not available on COMCAST's on Demand, Dish HBO on Demand has the full library that is also on HBO Go. ... View more

@cohenfive wrote: if you come up with alternates let us know...here in the bay area they have the fastest internet which is what is really holding us as a customer... You can always switch to another television provider and keep Comcast for the internet, that is what I have done. Rather than pay the monthly rental fee, I purchased my own modem, which has now "paid itself off."  I have Dish for tv, Comast for internet until a viable alternative comes to my town. ... View more

@Maz wrote: @cohenfive wrote: I do not see these guys going away but do see them relying more on bandwidth and less on content. They may not go away, but I could confidently say that very vast majority of people in my neighboorhood are anxiously waiting for the day FIOS is avaiable and will then switch with blinding swiftness. Personally, I'm hoping for Google's internet--but will take any viable alternative to Comcast for internet as soon as one becomes available. ... View more

@PJTOxford wrote: Um, Comcast DROPPED HBO Zone.   What is HBO Zone? ... View more

@weitz1971 wrote: there's a simple workaround here, guys:   1.  find a friend/family member who subscribes to HBO with a service provider who allows Roku to stream HBO   2.  set up your roku's HBO Go through that friend/family member's account   3.  voila -- avoid comcast's limit altogether.  comcast has no say in this, because they can't control what you watch on your roku.  HBO is the only one who may have a problem with this, because you'd be sharing services.  however, if you subscribe to HBO through comcast yourself--like we all apparently do--HBO isn't losing out on any revenue, and is having its fans watch its content via Roku, which is what they always wanted.  i of course wouldn't recommend this if you weren't subscribing to HBO independently.   it's a win-win situation, and i recommend everyone do it.   Even better solution. Switch to a different vendor for services. ... View more

@workerdummy wrote: @DMilnerJax wrote: Not sure what there is to love about them. I hated them for the brief time I was with them.   So right now, Comcast is better than what I had, both service wise and price wise. They do need to work on the customer service part though, although if everything is working right, I won't need to talk to them anyway. They told me my bill would be 190.00 per month for programming--the rep convenienty neglected to mention the additional fee for each of the 4 receivers (1 "Anyroom" DVR, 3 digital boxes) and the triple play with "everything."  Then I found out the DVR would only hold about 25 - 40 recorded programs in HD (down from at least quadruple that with Dish). The Anyroom DVR did not let me do anything but (sometimes-frequently failed) watch shows in other rooms. Could not start recordings, pause or rewind from another room. The ability to stream live television that I was told would work anywhere would only work on my home network on a tablet (which I did not have) and I had to pay 10.00 per month extra for that. A second DVR for the additional capacity - another 10.00 per month. In 5 weeks had to swap out the DVR 4 times--standing in line for 45 minutes or more to do so since I would not pay the extra fee per month to have home service without paying 30.00 for a home visit--even though it was their equipment failure. Remotes were not addressable, so every time hubby tried to change the channel in his tv (sports, sports, and more sports) it would affect the box for the main tv as well in the living room. Then they signed me up (without asking if I wanted the service) for some kind of computer/home networking support. I do tech support myself, and have done so for well over 2 decades - and they still kept trying to convince me that I need the service when I told them to cancel it. Hours and hours on the phone with tech support (NOT counting hold time) to get wrong answers 90% of the time. The Roku issue was another item in the list. THEN I got my first bill. That 190.00 per month had escalated to over 250.00 per month. I dropped them like a hot potato for everything except internet and ran back to Dish as fast as I could. If I had a viable alternative to that.... ... View more

@dellyd123 wrote: The thing about it, is that I love comcast/xfinity BUT the real issue is this, if xfinity wants to be the best; they need to step on their services!  In the end, all they will end up doing is having more complaints and people going else where.  They could easily put hbogo on roku BUT they would obviously put an extra fee for this service!  Yes, we all want to save on Comcast, because it is expensive.  Ridiculous contracts. Not sure what there is to love about them. I hated them for the brief time I was with them. ... View more

@dellyd123 wrote: Some of you are almost complaining to the fact that the main reason why we all bought roku in the first place, was to save money!  Point blank.  We all know that Xfinity/comcast is way toooooo expensive; so what if we would love hbogo on roku, why not????  Actually, no that is not the reason I bought Roku. I originally bought it to be able to stream Netflix, Hulu and Amazon Prime to the television without using an HDMI from my pc, and to have something to watch when on the road in hotel rooms besides the basic programming available there. Then I started streaming HBOgo. Then I went to Comcast and I couldn't stream HBOgo any longer. It is one of the reasons (there were many) that I returned to Dish within 5 weeks of signing up for Comcast. ... View more

@ATCDAV wrote: Thank you Google for doing what Comcast refused to do. Put HBOGO on my TV with the Chromecast. Dont worry about ROKU and HBOGO or xfinity app, just get the $35 Chromecast and stream wirelessly from your computer, no HDMI PC required.       The thing is many of us already HAVE the Roku and don't want to spend money on yet more devices...I have had the ROKU for two years. The lack of HBOGo on the Roku is one of the primary reasons I dumped Comcast for television 5 weeks after I started with them last fall. ... View more

@kidddaniel wrote: because HBO GO advertises 1400 titles , there isn't 1400 titles in HBO ondemand . rog286713 wrote : Why are you trying to watch it on roku when you can play it from your TV ?  Are you just trying to get around the needing a box issue ?  This is strictly for   my own curiousity as this is a customer to customer forum mainly .   Even though the reply from rog is a couple of years old, it does point out the issue that many of the "problem solvers" refuse to acknowledge--that Comcast denys users access to full programming functionality that is available to customers of virtually every other provider (except DIRECTTV). I have Dish, and I get the full HBOGo lineup on my onDemand through Dish. ALL 1400+ titles. ... View more

@CRBryant wrote: @rog286713wrote: the only thing the app would do is provide you on demand type programming, which you should have with your regular cable box, what exactly would you like the app to be on roku that you can't already do with your cable box.?"\ Wow, that is an interesting response from a "Silver Problem Solver" I wonder if you still have your job?     Well I would like to be able to watch a HBO show without having to force the cable box to change the channel.  My old TiVo 2 still works and is hooked up to that box.  That is why I would like to use Roku.    I can use XBox or another game system, but it gets overheated and I am sure Comcast would not but another game system when it overheats.   Rog's reply there is from 2011, but for the record, my experience with rog's responses is that he has no patience with those who believe they should be able to get the programming options they WANT not those that are rationed out by Comcast. ... View more

@delid2 wrote: But never the less, you can still do well sharing your ID and password because i know people who are currently doing this and not once has anyone been kicked off for too many viewers.  Actually, it's not that someone gets kicked off, instead when the third concurrent user tries to watch something an alert displays that the account is at maximum connections. Happens frequently in our family. ... View more

  Does it work that way?  Comcast should know if a non-Comcast customer is logging on, plus, isn't it tied to a specific device?  You have to enter a code onto your Comcast account which matches the code that comes up on the TV when you attempt to gain access. You can authenticate HBOGo on multiple Roku devices, and the beauty of Roku is that it is not tied to your home IP address or company. I watch Roku in hotel rooms all over the country, including HBOGo.  I take it to my son's house when we go there (although I just bought my daughter-in-law one, and their cable company Brighthiouse authenticates with HBOGo).  However, it would not be difficult to restrict concurrent logins and viewing. ... View more

@rwspears wrote: Comcast could always charge per roku authenticated per month. 5 bucks would be my guess. Thats what a box rental is i believe. They could also limit them to connect through specific IP addresses to keep people from using them away from their house. Then again with those restrictions people wouldn't use them anyway. You are correct, that would be a deal breaker for me. I was already paying for HBO, the Roku was mine, and not theirs to  bill for. Using the Roku to stream HBOGo would not be using Comcast resources, they would have had no right to bill me an extra charge to do so. I suspect they are getting money from MS for every xBox live subscriber connected to HBOGo through Comcast authentication.   One reason I like Dish is not only can I watch HBOGo from anywhere I can get an internet connection, I can watch live televsion using my pc, iphone or tablet from anywhere I can get an internet connection, including on I95 connected to 3G travelling to my son's house or in a hotel room where the available programming does not include the channels we want to watch. I do not have to pay an extra fee to stream live television as I would have had to do with Comcast, nor am I restricted to streaming on a tablet connected to my home wireless network. ... View more

@delid2 wrote: Lets face it guys.  Comcast is about the money.  Lets take Netflix for instance, you can use someones Netflix account in any home and anywhere so Netflix is losing millions of dollars because you can give your friends your account ID and password and they can watch free movies at home without paying for a netflix account.  Why would Comcast let you stream movies through Roku so you can give your ID and password to anyone else with a Roku box and let them have access to HBOgo for Free!!!  See where i'm going with this?  Comcast didn't become wealthy by giving free movies away.   :o/ Actually, Netflix limits the number of devices that can concurrently watch programming. Depending on your account type, you can have 2 or 4 people viewing at any time among all devices, including PC or iPhone. It is not difficult to restrict the number of concurrent viewers on an account. ... View more

@wsalopek wrote: I can just as easily run an HDMI from my PC to my television.  The point of the Roku for me is that I can still use my pc for other things (such as homework, research for papers, email, oh, just about anything) while I am watching the tube. That's what you can do with the Chromecast...while I don't have mine yet, from what I understand, you tell the Chromecast device, via PC/tablet/phone, what to stream, and IT does the streaming while you do other things with your PC/tablet/phone (in other words, it is NOT "screen mirroring").  And in the mean time, if you like, you can use your PC/tablet/phone (android or iOS), as a remote for the Chromecast...play, pause, etc.   While there are specific "apps" for the Chromecast, like Youtube, Netflix, etc, with many more to come in the near future, you can also watch anything that you could normally stream in a Chrome browser on your PC/tablet/phone.   To me, that sounds like HBO Go, xFinity, etc etc etc.     Thanks for the clarification. I still dont' see the added value for the Chromecast though, I *already* own a Roku--why should I need to buy more equipment?  Easier to switch to a provider that does not limit my viewing options. ... View more

@saltzy57 wrote: why on xbox and not on roku or other streaming devices? $$$$$$$$$$ would be my guess.  ... View more

@DavidMSwan wrote: You may assume that you can stream the same content from Comcast/Infinity/OnDemand as you can from HBO GO.  As a premium Comcast & HBO subscriber, this is what I expected.  However, this is not the case.  For example, my daughter wanted to watch season 1 of Game of Thrones.  Only season 3 is available from On Demand while HBO GO has every episode.  This is just one of many examples of content that is unavailable via On Demand. I can only assume that Comcast and/or HBO could not work out a licensing deal with Roku since we can stream HBO GO to Apple TV and XBox devices.  And I believe we used to be able to do so via Roku?    Like many others, I have invested in several Roku players which I like very much, so this is a real nuasance considering what we already pay for Comcast+HBO. Hopefull Comcast/HBO will hear our collective voices and resolve this.   -David   No, HBOgo has never been available on the Roku for Comcast subscribers. One of the many reasons I left Comcast and went back to Dish--only to find there that even though it was supported on Dish, I didn't need it unless I was away from home, since the full HBOGo library is available on Dish OnDemand. ... View more

@wsalopek wrote: While it's disgusting , and morally and ethically wrong, that Comcast does not allow their customers, who PAY THEM for HBO, to watch HBO in the way they see fit (even as Comcast advertises "customer satisfaction"...the NERVE!), perhaps the Google "Chromecast", just announced today and available for $35, will solve most of our HBO issues. I can just as easily run an HDMI from my PC to my television.  The point of the Roku for me is that I can still use my pc for other things (such as homework, research for papers, email, oh, just about anything) while I am watching the tube. ... View more