Visitor

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1 Message

Tuesday, July 1st, 2025

Rental not playing

Just purchased a rental. Won’t play. Getting msg. “ this video cannot be played”

error : TVAPP-00155

Cant get a human on chat to help

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Official Employee

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3.4K Messages

2 months ago

Hey there, @user_iyo309, thanks for reaching out through Xfinity Forums regarding your rental. My household loves watching movies together in the summertime, and I would be happy to help you with troubleshooting the issue with the rental. Were you able to get it up and running?

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