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user_3zahs2
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11/09/2026 4:52 PM

Receiving PPG_0017 When Attempting to Activate Peacock

I recently changed my Xfinity plan and am now permanently stuck in a Peacock activation loop with error PPG_0017. My dashboard shows 'Activation Required,' but when I try to link my email, it claims my Xfinity account is already linked to another Peacock account. I need an employee to open a ticket for an Account Entitlement Reset / Provisioning Refresh to clear out the legacy data from my previous plan. I confirmed that neither the previous email and the new email do not have access to premium Peacock content currently.

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40 minutes ago

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XfinityPeterH

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40 minutes ago

 

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