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1 Message
Monday, June 27th, 2022 2:47 PM
Closed
Using MacBook Pro on Chrome, I have sound but no picture on any channels.
Responses
Gold Problem Solver
5.8K Messages
1 year ago
My computer, under settings, has a setting to automatically mute audio on videos. Done mainly for those many video ads.
Have you checked for that problem? All videos do have a audio icon to change and the choice to mute or unmute is found there.
Official Employee
115 Messages
Hey there @user_6e5b34! Have you attempted to clear the cache and cookies from your Chrome internet browser? Did you attempt to duplicate the same error with another web browser such as Firefox or Safari?
MNtundraRET
Gold Problem Solver
•
5.8K Messages
1 year ago
My computer, under settings, has a setting to automatically mute audio on videos. Done mainly for those many video ads.
Have you checked for that problem? All videos do have a audio icon to change and the choice to mute or unmute is found there.
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XfinityBradM
Official Employee
•
115 Messages
1 year ago
Hey there @user_6e5b34! Have you attempted to clear the cache and cookies from your Chrome internet browser? Did you attempt to duplicate the same error with another web browser such as Firefox or Safari?
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