JBS2's profile

New Poster

 • 

7 Messages

Tuesday, June 27th, 2023 6:22 PM

Closed

Peacock

6/27/23

second day trying to activate peacock as a Diamond member, after an hour on the phone it seemed as though customer service seemed to fix my issue. I had the peacock banner rewards offer and it seemed to function as expected but after all that when I tried to stream peacock it still was requesting payment. When I went to view my active rewards for peacock it said “We're sorry, looks like this award isn't available to you at this time.” HELP - I don’t think I can stand trying to call in again, listen to the menus, holding & requesting me to use xfinity assistance - that gets you NOWHERE!

This conversation has been merged. Please refer the main conversation:

Peacock Subscription Activations

Official Employee

 • 

1.9K Messages

2 years ago

We are extremely sorry for the issues on activation. We’re aware of an issue affecting some Peacock account activations for Gig, NOW TV, and Xfinity Rewards (Diamond and Platinum) customers. This is something our team is hard at work to get resolved here asap. 

forum icon

New to the Community?

Start Here