Visitor

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1 Message

09/29/2026 9:20 PM

Peacock subscription

Why is my peacock subscription not connecting with my Xfinity account 

Oldest First
Selected Oldest First

Official Employee

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723 Messages

7 hours ago

Hello @user_z6zdcq, and thank you for reaching out on our Xfinity Community forums!

We’d definitely like to help figure out what’s happening with your Peacock subscription. When you say it isn’t connecting with your Xfinity account, what are you seeing on your end?

Please let us know whether you’re having trouble signing in, activating the subscription, or accessing Peacock after signing in, along with any error message you receive.

Any additional details you can provide will help us to get you moving in the right direction! 😀
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