Visitor
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1 Message
Peacock Premium Plus Upgrade
I upgraded to Peacock Premium Plus through Xfinity. The status on my Xfinity account says Active, but my Peacock account still shows Premium as my plan, and I am still seeing ads and cannot download content. I have logged out of all devices and still continue to have this problem.
XfinityFrank
Official Employee
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2.5K Messages
17 days ago
Hello, @user_47xec9. We have your direct message and will continue to assist you privately. Going forward, please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Thanks!
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Jgwish_improve
New Poster
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4 Messages
57 minutes ago
Same problem. Sooo frustrating. Xfinity points to peacock support and they point to Xfinity.
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